I have 2 Xbox accounts on a single email after migrating my Mojang account, one of which is...

Discus and support I have 2 Xbox accounts on a single email after migrating my Mojang account, one of which is... in XBoX Accessibility to solve the problem; When migrating my Mojang (Minecraft Java) account to a Microsoft/Xbox account, I created a new Microsoft account under my email (we will call it Hazy).... Discussion in 'XBoX Accessibility' started by AceOfFluidity, Jul 23, 2022.

  1. I have 2 Xbox accounts on a single email after migrating my Mojang account, one of which is...


    When migrating my Mojang (Minecraft Java) account to a Microsoft/Xbox account, I created a new Microsoft account under my email (we will call it Hazy). The issue is, I already had an Xbox account under that same email (we'll call this one Kait), which I use for Bedrock/Pocket Edition. Forgetting this I made the Hazy account anyway, and for some reason it let me go through with it. Come months later when Microsoft gives out Bedrock for free to Java users, and the minecraft.net profile page is updated, I try logging into the Microsoft store with my email and it doesn't let me get it. I check the website, and it logs me in with the Kait Xbox account.

    Now I tried logging out/in the Minecraft launcher, it logged me into the Kait account, and it now thinks I don't own either versions and prompts me to buy the game.

    I literally cannot log into the Hazy account to change anything on it (like the email or anything) so now I can't play Minecraft on PC without buying the game again, which I don't want to have to do.

    Help????

    :)
     
    AceOfFluidity, Jul 23, 2022
    #1
  2. JosefLBohorquez Win User

    I have 2 Xbox accounts on a single email after migrating my Mojang account, one of which is inaccessible

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this buddy

    Is not possible use the exact same email address for a Microsoft account, the system is going to tell you that an email exists with that same domain and account name (account name example: katy123.11 domain: outlook.com)
    You can use the same account name but a different domain.

    In this case I can advise you fil the account recovery form to see if you're able to gain access to your Migrated Java account:

    https://account.live.com/acsr

    -----

    About the other account that you said owns Bedrock, if you go to your Microsoft account order history, the game appears there with status order completed?
    https://account.microsoft.com/billing/orders

    I'll be waiting for your reply, greetings from a Microsoft user
  3. BlueJayBeautie Win User

    Mojang Account Migration Failure

    Thank you Sam but that is what I am doing... I'm attaching my already existing Microsoft accounts to Minecraft and both of the accounts are telling me that they do not have the game. After I migrated my Mojang account to the Microsoft account using the same email. After I Migrated my Mojang account I followed the instructions to press the "< go back" prompt and I did then sign in using the Microsoft account not the Mojang one which I did and I successfully signed on but I can't do anything because the account is telling me that I don't own the game. I however did Migrate and even got the confirmation email on that email as well.

    Something of note is that when I signed in on my Microsoft accounts I am being prompted to change accounts to my Mojang account to play the full game when I've already migrated and cannot access the account because it is supposed to be combined with the account signed in with.
  4. WillC24 Win User

    Access to Minecraft account

    Hi Darhyl,

    I migrated my Minecraft account from a Mojang account, and I purchased the game from there somewhere around 2010 so not sure how I would go about finding my game license. I have an email from Mojang to the email associated with my Microsoft account saying account migration was successful. But now when I log into the account I can't see it. I think I may have multiple accounts associated with a single email address. Is this possible?
  5. StageCoa11 Win User

    Access to Minecraft after accout migration

    I'm having a similar problem. After migrating my Mojang account to a Microsoft account, when I attempt to login using the Microsoft credentials, it shows up as a non-paid / demo account. I don't want to have to buy the game again. I wonder if it is possible the account was migrated to a different Microsoft account than the one I am using, but Mojang support cannot address that. I would love to be able to lookup what account name/email address my old Mojang account was migrated to.
  6. Ricardo Lechuga Win User

    Duplicate Minecraft accounts

    Hi Quinn! My name is Ricardo an independent advisor ready to help you with this situation!

    If you migrated your Mojang account to a Microsoft account, you can't create a second Mojang account on the same Microsoft account, you can have 2 separate Minecraft account on the same email account only If you have one Java and one Bedrock, but not 2 of the same

    So, if you have this situation, is because the Email account you are using is not the correct account to witch you migrated the Mojang account to, or you are not using the Microsoft login option on the launcher
Thema:

I have 2 Xbox accounts on a single email after migrating my Mojang account, one of which is...

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