I have 2 minecraft accounts that are referencing the same microsoft email

Hi, Renzo! Sorry to hear that you are having an issue signing in to your Minecraft account because you forgot the email linked to it. No worries, I'll be glad to help you today.

Please know that due to account privacy policies, the steps outlined below will guide you in attempting to find and recover your account.

Important: Please read the instructions carefully.

Account recovery requires access to the associated email. Without it, retrieving the account will not be possible. For more details, please refer to this link on how to locate your Microsoft account email address:

https://support.xbox.com/en-US/help/account-pro...

As stated in the information provided, to access your Xbox account and other Microsoft services, you will need the email address and password used to create your Microsoft account. Even if you know your Gamertag, Xbox Support cannot provide this information for you.

If you're looking to recover your account using an alternate email or phone number associated with your main email, you can attempt this method here:

https://account.live.com/username/recover

Once you have identified the email address, you can fill out this form. You just need to provide as much accurate information so that you can verify your account.

https://account.live.com/acsr

The email contains sensitive information, and specific security measures must be followed to protect this data. Non-compliance with these regulations can lead to substantial fines and legal problems. To ensure that the rightful account holder is initiating the recovery process, the steps outlined above are the only means to locate or recover your email.

I hope this helps! Let me know if you need any further assistance.

Thank you!

Hi HARKARAN! My name is Ricardo an independent advisor ready to help you with this situation!

You can only have 2 accounts on the same email if you are talking about 2 different Minecraft editions, but if you are referring to the same Minecraft editions, and you are being logged into a different account and not the one that have the game purchased, is because you are using a different email account or not using Microsoft login option

Hi, I know the issue is I don't know what other account the game could be referencing too when it says sign in with your previously connected microsoft account, this is the message I get everytime, I use the same email to play minecraft on my pc, so I don't know what other account it could be referencing too, in the help page for this issue it shows the same error message but it shows the other account name but for mine it shows nothing, on the right hand side for my avatar thats my PSN account name but the skin is from minecraft on the pc so i have no clue how it synced but wont let me sign in

The first account on the email was ggabesz01 (https://account.xbox.com/hu-hu/profile?gamertag=ggabesz01) and the current new one is ggabesz1 (https://account.xbox.com/hu-hu/profile?gamertag=ggabesz1), they both use the same email (I dont want to post it in public, but if needed I have access to the email), and when I want to log into the account it uses the new one, ggabesz1, but I want to use the old one, because I have my game progres/game purchases there.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello, you mention that when logging in you created a new account, do you happen to know if your account was compromised, hacked?

Did you get any notification of unauthorized entry or something like that?