I have 2 accounts on 1 email My Real Account is PandaPoopShoot but i accidentaly created...

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully,

Hello Connie Cheng1,

Greetings!



Thank you for posting in Microsoft Community.

It appears that you are having issue with multiple accounts to play Minecraft. Let us check and see on what we can do to help resolve your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. Are the two accounts you have mentioned above a Microsoft account or Mojang accounts?

2. Which account was used to purchase the game?

3. Have you migrated your Mojang account to Microsoft account?

4. What device are you using to play Minecraft?

5. Are those accounts mentioned above are connected to each other or any of the account is an alias?



We will be providing more information on how to resolve your concern once your get back to us with your response.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

You can create a new account with a new Gamer Tag, new email required, Account 2 email 2

Create a new email with hotmail, outlook, gmail or something, this will be your holder. email 3

Change your email (email 1) on your primary xbox account to email 3 (use an alias http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...)

Make the email (3) alias your primary, remove your old email (1)

Sign into your new account (2) and then change the email to email (1) and then remove the old alias.

Basically you will have 2 temp emails to do the swap, but your not gonna have any of your digital purchases on your account, all we have done is move your email from one account to another.

• Thank you for the response.
  
  My account is not "lost". I can log into it on Xbox live and on the forum. (i posted this question from "account 2". I however cannot log into it on the Microsoft page, because it logs me into account 1, using account 2's email.
  
• If I use email 1 or 2 on Microsoft page, it logs me into account 1.
  
• account 1 email logs me into account 1 on xbox
  
• account 2 email logs me into account 2 on xbox
  
• I don't want account 2. but i want to use email 2 for account 1. for everything.
  
• Email 2 is not listed as an alias on account 1. but that's the email my verification code goes to from account 1 and 2.
  
• Anytime I use a code for account 1 or 2 it just logs me into account 1 on Microsoft.
  
• Even while on this forum for account 2, I click "my Microsoft account" and it take me to account 1.
  

No, the email address I want to use is the new one. I've already recovered my old account (this one) which is the one I want to keep, just attached to the new email address. I've created a new microsoft account and xbox account for the email I want to
use, but when I try to 'Change Microsoft Account' on my xbox it says the email doesn't have an xbox account. But I can use that email to log into the website and can use it on my xbox by downloading that profile.

so... email 1 is used for the "" account, and email 2 is newly set up with "Temporary Placeholder style name" account. I try to Change Microsoft account from email 1 to email 2, but it says there is no account on email 2.

The email on this account is only active temporarily and I am trying to change it to the new email so I do not loose my purchases.