I had an account I was trying to get into (lost the only access I had)

Discus and support I had an account I was trying to get into (lost the only access I had) in XBoX Accessibility to solve the problem; I had created an Xbox profile, however I forgot the password and I also wrote recovery questions but could no longer find the paper I wrote them on.... Discussion in 'XBoX Accessibility' started by ethanmiller960, Mar 8, 2025.

  1. I had an account I was trying to get into (lost the only access I had)


    I had created an Xbox profile, however I forgot the password and I also wrote recovery questions but could no longer find the paper I wrote them on.

    My profile c OnlineCactus1 was created in 2014, and I till this day was able to access my account because I had an existing session on my Xbox 360 account (meaning the Xbox profile was downloaded and everything was remembered on the console). I however have contacted Microsoft support to ask them how I can get access back to my account and strictly mentioned to them that the only access I have to this account is through my Xbox 360 with the downloaded profile and they doing what I thought they wouldn’t do took off that access and now I have no way to access this profile. I created it using my Xbox and they took my only access to this account, does anyone know how I can get it back? The profile was created and the only access I had was through my Xbox 360 that no longer works now. I’ve tried every other thing such as recovery and guessing what possible password I put and none of that works thanks for Microsoft support.

    :)
     
    ethanmiller960, Mar 8, 2025
    #1
  2. Jhonkito Win User

    My account had been hacked and I lost access to it

    Hi Maciek, my name is Jhon and it will be a pleasure to help you.

    I know how frustrating it can be to lose access to one of your accounts. The only alternative you have at this time is to submit the account recovery form. There is no other way. I have already researched them and the only way to recover an account is. by the form:

    The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

    https://account.live.com/acsr

    Here are some tips to help you complete the Microsoft account recovery form:

    -Provide as much information as you can. The more information you can provide, the more likely Microsoft will be able to verify your identity and recover your account. Include your name, email address, date of birth, phone number, and any other information you can remember about your account.

    -Be specific and precise. When answering the questions on the form, be specific and precise. For example, if you're asked for the email address you used to create your account, don't just say "my email." Instead, say "my email is [email address]."

    -Remember your passwords. If you remember your previous passwords, include them in the form. This can help Microsoft verify your identity.

    -Be patient. The account recovery process may take several days or even weeks. Don't be discouraged if you don't receive a response right away.

    Please note that Xbox support cannot help recover accounts, but in that case, if you want to contact them and talk in a live chat for more detailed information, you can access the link below.

    Support: https://support.xbox.com/contact-us/

    If you don't get it, most likely you should accept giving it up for lost.

    Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

    I hope you can understand it and this information has clarified at least some doubts. I hope the problem is solved, I wish you good luck.
  3. SimonMarshall6 Win User

    If only I had Friends

    Add me if you wish also. Im currently a level 20 driver and have just finished season 4 in career mode. Im looking for a club as none of my friends have it :/.
  4. Fyer Win User

    If only I had Friends

    I race and we have a pretty off car club. Most of us are ....meh OK but we mostly like to talk while we race so we hit plenty of stuff. You can add me if you like.
  5. spankenmonkey Win User

    If only I had Friends

    i dont play online much either. kids now days are... well you know
  6. Oazven Win User

    If I only had luck..

    When you get these messages on your Xbox, select the message, go down to block communications.

    You will never receive a message from this person.

    Avoid sending messages back as it only "feeds the trolls"
Thema:

I had an account I was trying to get into (lost the only access I had)

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