I had alpha preview on Xbox insider hub

Hey there SHD,

It's showing that this will be available to Preview Alpha and Preview Alpha - Skip Ahead, It doesn't specify anything about having to receive an invitation.

Unfortunately we would not be able to assist with this issue through the forums. I would advise that you provide your feedback through the Insider Hub.

• How to provide feedback as an Xbox Insider
  

Give this a try and let us know if it has helped.

Hi,

you can change rings in the xbox insider hub when yo manage the xbox update preview rings note that alpha and alpha skip ahead are invite only but you should be able to join the beta ring

Hi, Download the Xbox Insider hub app from the Microsoft store, Launch the app, On the main landing page, select Insider content. Under System, select Xbox One Update Preview. Select Join or Manage. Choose a Preview ring from the available selections.
Alpha/Alpha skip ahead may be greyed out, as those rings are invite only.

Hi SnoFox,

This has been a known issue for a while now and acknowledged by the Xbox Preview team and were testing a fix for this issue in the Alpha ring back in December. Since then, there has been no updates but based on this

article I'm assuming the issue was resolved in the Alpha ring preview update but doesn't seem to have gone live yet. There could have been some setbacks or the issue re-surfaced.

This was being tested in the Alpha ring, which is the first ring to test preview updates and requires an invitation to join, and has preview updates with the potential to have the most bugs so it's possible it's stalled in the Alpha ring.

My suggestion is to report the issue through the Xbox Insider Hub app, which you can do so by the report a problem option in the power menu after you have the app downloaded.

https://support.xbox.com/xbox-one/console/xbox-insider-hub-report-a-problem

If you join the Insider program, eventually it should get pushed to the other preview rings and you can get the fix in an upcoming preview update before it would go live.

Hi David,

Thank you for coming to the Xbox forums. This is a known issue that is being worked on currently in the alpha ring of the Xbox Insider program. The alpha ring had an update yesterday and a blog post on

Xbox Wire states it's being tracked.

"My Games and Apps

• We are tracking the video corruption issue with Youtube and Netflix 4k playback."

You can always help with the process by reporting the issue through the Xbox Insider Hub app. Just follow this guide

"How to provide feedback as an Xbox Insider" for instructions on how to report the issue.