I got vbucks from microsoft store but it wont load onto my account

MY 13,000 VBUSKS IS NOT ON MY ACCOUNT WHATS THE REASON PLS FIX THIS

i had the same issue it says i bought the vbucks but doesnt load onto my fortnite account

I have just brought v bucks for my son and my Microsoft account but it's not bringing up a redeemable code - how long should I leave it? His xbox is not linked to my Microsoft account.

If you purchased the vbucks from the ingame store or from within the store on Xbox then the vbucks are automatically applied to the account that they were purchased from. You dont get a code.

Hi Ezra,

Thanks for your answer, i asked the refund.

But after, how can i refund my money from the microsoft account.

I Bought XBOX and windows carte for my son "Marius" to put money on his microsoft account to buy Vbucks.

Now i know it's not possible to buy Vbucks for windows, from the microsoft store, how can i refund my money from microsoft account.

Because my son is very disappointed

For some reason it wont let me load it to fortnite and i had just bought the fortnite crew pass for $10 and i was supposed to get my vbucks yesterday but my game wont load up.