I got the error that says my account doesn’t exist Help!

Hi, thanks for responding

I tried the link and I got the same error also this is the first time I tried to long back in and I was fine for the last couple of days so I think it started happening in the last 2 or 3 days. I haven’t made any changes and I only realized this because I tried to play Minecraft today and I had to re sign in.

Thank you,

Terrence

Hello Terrence! My name is Abdullah, and I will assist you today.

I am sorry to know that you are experiencing this issue. Do you receive the error message while signing into your account using the below link?

https://account.microsoft.com/account/Account

How long has it been that you have not used your account? Did you bring any changes to your account's settings like removing the alias?

Thank you.

Best,

Abdullah

It literally says “the Microsoft account you have entered does not exist” when I’ve had this account for 7 maybe 8 years? When I try to recover the account with my email it’s saying it literally doesn’t exist but the account still exists like I can add it on Xbox from a different account

Sounds like someone got access to your account and changed the email to your account.

It literally says “the Microsoft account you have entered does not exist” when I’ve had this account for 7 maybe 8 years? When I try to recover the account with my email it’s saying it literally doesn’t exist but the account still exists like I can add it on Xbox from a different account

I typed in the error code and nothing happend it just says that the code doesn’t exist it’s just my one acount on my xbox the other one seems to be working