i got permanently suspended because of my profile picture and i was confused because my...

Discus and support i got permanently suspended because of my profile picture and i was confused because my... in XBoX Accessibility to solve the problem; submit an appeal i got a permanent suspension because my profile picture was bad and it go reported so i got permanently suspended and i can’t submit... Discussion in 'XBoX Accessibility' started by Oliver Kemp1, Nov 30, 2023.

  1. Oliver Kemp1
    Oliver Kemp1 Guest

    i got permanently suspended because of my profile picture and i was confused because my...


    submit an appeal

    i got a permanent suspension because my profile picture was bad and it go reported so i got permanently suspended and i can’t submit an appeal but in my opinion it wasn’t even that bad

    :)
     
    Oliver Kemp1, Nov 30, 2023
    #1
  2. Hoskayra Win User

    i got permanently suspended because of my profile picture and i was confused because my profile picture wasn’t anything bad and i

    Hi, my name is Oskayra and I would be happy to help.

    I'm sorry to tell you that no one on the forums, not even a member of the support team, can answer specific compliance questions. If you can submit a case review:
    https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

    That's all you can do, as the security team does not use the forums and they are the only ones who can answer specific compliance questions. They can only be contacted through the case review process.

    I wish you good luck and hope you have a good day!

    Best Regards, Oskayra
  3. oO ABO 9LOO7 Oo Win User

    random permanent ban

    the picture i got permanent ban for is my profile picture now tell me is this violating xbox rules?
  4. Michael Martinez3 Win User

    I was suspended because of my profile picture but just yesterday I got un-suspended why am I still not able to upload a custom profile picture?

    It is working now thank you
  5. Rostom L Win User

    I was suspended because of my profile picture but just yesterday I got un-suspended why am I still not able to upload a custom profile picture?

    Hi Michael!

    Please confirm on https://enforcement.xbox.com/ if you no longer have any active suspension.

    If there's none, try to change your custom gamerpic using an Xbox app on mobile. Let me know if you could upload an image. Generally, it could take few days before it's approved.
  6. Rostom L Win User

    I was suspended because of my profile picture but just yesterday I got un-suspended why am I still not able to upload a custom profile picture?

    Perfect! I am glad that it's now working. Thank you for your patience and time here in the community.

    Take care!
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