I got hacked and the hacker changed my email and removed my secondary one, what do I do?

Mohammad Mahad · Apr 16, 2023

Microsoft account security confirmation

Inbox

[table][tr][td][table][tr][td]Microsoft account team <*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***>[/td][/tr][/table]
[/td][td]8 Apr 2023, 20:10 (8 days ago)

[/td][td][/td][td]

[/td][/tr][tr][td][table][tr][td]to me[/td][/tr][/table]
[/td][/tr][/table]Hi,

You have changed your primary alias from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

If you made this change, you don't need to do anything.

If you didn't make this change, please follow these steps:
1. Reset your password by going to https://account.live.com/password/Reset
2. Change your primary alias by going to https://account.live.com/

Thanks,
The Microsoft account team

i cant upload the image so ive copy pasted it, is anyone able to help me with this?

:)

Georges C.

Hello again, if you have already filled out the form it will be analyzed by the Microsoft team and you will have to wait for a response from them.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is Welcome to the community.

Hello Mohammad, I am sorry to know that you have lost your account, in such cases the ideal is to make the account recovery by the account recovery form below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

Mohammad Mahad

I already have filled it out but since they have yet to reply I have posted here as well incase anyone has suffered a similar issue

KindGryphon

[mod removed]

My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account.

He deleted the original email of my account which is "*** Email address is removed for privacy ***" then somehow changed the account email to another one named
"*** Email address is removed for privacy ***" (These info is shown in first image, check attachments).
After doing so, he got raid of all my security stuff like verify phone number and email.He was clearly hacking my account. He literally deleted my original email of this account "*** Email address is removed for privacy ***", if he is not hacking this account, he has no need to do it...

I really need help!

"My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account."

You didnt actually give him the verification codes did you? If so this would've been what allowed everything else that happened afterwards to occur.

tongpay

* Merged

Yesterday I was hacked and when I tried to recover I used my email, but the hacker removed it so Microsoft said it doesn't exist. I used the hacker's email and used the correct information in the recovery form but it says unsuccessful and cant confirm I own the account. is there anything else I can do? The hacker probably changed everything related to the recovery form so I can't do anything about it. (btw the email of the hacker ends with rambler.ru)

I got hacked and the hacker changed my email and removed my secondary one, what do I do?