I got hacked and I cant recover it because the hacker changed the email…

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello FreichCerro,

In cases of compromised account, you have to try to recover your account by the form below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

Great, just found out that the reason I cant access my old email is because it was hacked while from a forum for a PC game called Archeage during a time i loaned it to a friend. So now not only can I not recover it, being that the hacker changed my info,
but not I may have been hacked here too. Great

* Merged

Yesterday I was hacked and when I tried to recover I used my email, but the hacker removed it so Microsoft said it doesn't exist. I used the hacker's email and used the correct information in the recovery form but it says unsuccessful and cant confirm I own the account. is there anything else I can do? The hacker probably changed everything related to the recovery form so I can't do anything about it. (btw the email of the hacker ends with rambler.ru)

If there is still a phone or alternate email address to the old account (which the hacker probably just changed the email address, and not deleted it), then you might be able to recover it. But if the hacker already changed the alternate email address or phone from the hacked account, than nothing can be done.

hello so i also encountered this problem and then i got to know that an unknown account was associated to my email and then i got to know that my email was hacked i tried the recovery form but till then the hacker had changed everything then microsoft said they cant do anything very bad service btw.