I got charged twice for the one purchase

Discus and support I got charged twice for the one purchase in XBoX on Windows to solve the problem; So I purchased apex coins worth 17.99 but on my revolut it shows two charges at the same time worth 17.99. There's only one purchase in my order... Discussion in 'XBoX on Windows' started by Kamil Galus, Nov 1, 2023.

  1. Kamil Galus
    Kamil Galus Guest

    I got charged twice for the one purchase


    So I purchased apex coins worth 17.99 but on my revolut it shows two charges at the same time worth 17.99.

    There's only one purchase in my order history and I only got apex coins for the purchase once and not twice so I didn't double buy. Is there any way I can't get my money back. I heard you get banned if you request a charge back.

    :)
     
    Kamil Galus, Nov 1, 2023
    #1
  2. The_Last_DJ Win User

    I got charged twice for the one purchase

    Did you have any issues when you made payment?
  3. Kamil Galus Win User

    I got charged twice for the one purchase

    It says both transactions are completed

    And it took away double of what I paid
  4. The_Last_DJ Win User

    I got charged twice for the one purchase

    I would suggest the best move is to speak to Support which you can do here aka.ms/contactxboxsupport
  5. The_Last_DJ Win User

    I got charged twice for the one purchase

    Hello Kamil! I'm Kris and I'd be happy to help you with your question.

    Were there any issues when you did the transaction like did it fail once and then you had to do it again? Usually if only 1 order shows up, the other payment should be returned after a number of days,
  6. Kamil Galus Win User

    I got charged twice for the one purchase

    I just had to confirm on the revolut app no issues
Thema:

I got charged twice for the one purchase

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