I got charged but i didn't get the game

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Please check the order history from all of your Microsoft accounts. It could be that the purchase is reflected under a different account. Does the Minecraft website say you already purchased the game or is it asking you to purchase it again? If Minecraft is saying that you already purchased the game and it does not reflect on any of your Microsoft accounts, you may need to get in touch with Mojang support using this link.

https://help.minecraft.net/hc/en-us/request/new...

I hope this helps.

Best Regards,

Christian.

I bought Minecraft from minecraft.net, i was charged but my order isnt showing on my purchase history. I checked on minecraft.net but it showing up that i need to buy the game

Good luck the same thing happened to me pre-ordering Street fighter 6, long story short ended up losing the pre-order cause they had me buy it again when the game was released. Nice to know that these large companies have such great systems in place....

Hey there! Give this a shot and see if it helps. I had a similar issue a few months back and after I spoke with a rep about it, they sorted me out in less than 15 minutes.

1. Have your father log into his Microsoft account via this link:
Account Orders

2. Scroll until you find the charge you're inquiring about

3. Just above the charge (right under the order number) should be a link that says "Get Order Help"

4. Click the link and follow the prompts to speak with a CSR directly about that specific charge.

If the charge you're talking about does not appear under "Order History", your Dad will need to contact his Bank and have them get to the bottom of where the charges came from so they can be disputed.

Good luck!

I was charged for xbox live gold and i didnt not buy it

Sorry to hear it. In the future it would be better for you to create a new thread instead of bumping older ones. If you were billed incorrectly you'll need to contact support. If you're in North America you can dial 1-800-469-9269 or you can click this
link to speak with them online http://support.xbox.com/contact-us

Update: My father ended up sending an email to the bank and two days later he got his money back.