I got Call of Duty Cold War and the code for it will not work? Help please

Hello there @FrothyRocket469, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I understand your case regarding the error you receive; However, I would like you not to worry about it because I am here to help you out. Since you weren't able to redeem your code through the console,
we will try redeeming it through the official online website. I would like you please to sign in with the account that you would like to redeem the code to into redeem.microsoft.com and redeem your code in the space provided.



In case the website wasn't helpful and you are still facing issues with your code, you can get in touch with our online support to check what's going on with your code and get further assistance with your case. You will find below the official link to get
in touch with them. All you need to do is access the link, click on the green button that says "contact us" and take it from there.



The link: https://support.xbox.com/en-US/contact-us



I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards
Stay safe, and happy gaming!

You can follow the steps here to Request a new digital code.

Call of duty cold war is not working

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Sine this is a physical disc game, simply search the content packs directly on Microsoft Store. Here you go:

Call of Duty: Black Ops Cold War - Content Pack 1

Call of Duty: Black Ops Cold War - Content Pack 2

Call of Duty: Black Ops Cold War - Content Pack 3

Call of Duty: Black Ops Cold War - Content Pack 4

At this stage just call of duty black ops Cold War and apex legends I also play call of duty modern warfare and it works fine