i got billed for game pass just for it to automatically cancel 2 days later

Discus and support i got billed for game pass just for it to automatically cancel 2 days later in XBoX Accessibility to solve the problem; i bought xbox game pass ultimate on 01/02/2023(febuary) and then i was billed again on 01/03/2023 (march) two days after that it says my subscription... Discussion in 'XBoX Accessibility' started by Gijs Ten dam, Mar 6, 2023.

  1. Gijs Ten dam
    Gijs Ten dam Guest

    i got billed for game pass just for it to automatically cancel 2 days later


    i bought xbox game pass ultimate on 01/02/2023(febuary) and then i was billed again on 01/03/2023 (march) two days after that it says my subscription was canceled and that i don't have acces to game pass anymore. is there anything i can do to fix this?

    :)
     
    Gijs Ten dam, Mar 6, 2023
    #1
  2. Francia J. Win User

    i got billed for game pass just for it to automatically cancel 2 days later

  3. Kyven Chan Win User

    Getting charged for gamepass $9.99..

    I just found out I got charged for automatic ultimate game pass for 2 mths on my Paypal even though I cancelled recurring billing on Microsoft itself. It's paying 2 mths worth of subscription to Microsoft for nothing as the order history doesn't exist on my Microsoft account. Any luck getting refund?
  4. ZacharyPinon Win User

    Was billed one day before my expected billing date

    Okay, it updated so now it says I have Xbox Game Pass until 2/21 and is that finalized as far as that goes? I can't refund it and cancel it in any shape or form? I am much appreciative of your help, I believe I cancelled my automatic billing and it said
    it will automatically expire then.
  5. DeafMints Win User

    Refunding a subscription

    I did cancel it - I didn't get the cancel and refund now. I've already got a charge in my bank already, and shows in paypal as well. And trying to cancel it now says "You have already paid for your PC Game Pass subscription. It will expire automatically on 2/2/2022.

    Back to subscription"
  6. SarahRussell5 Win User

    Xbox game pass ultimate cancellation

    Hi

    Thanks for that but I don’t seem to have auto renewal available. When I select cancel subscription it doesn’t allow me cancel It states the following “We can’t cancel your subscription

    You've already paid for your Xbox Game Pass Ultimate subscription. It will expire automatically on 27/04/2021” I have turned off recurring billing . If I turn on recurring billing again will I then be able to cancel my subscription and then turn off recurring billing. I just do not want to be charged as no one uses it.
Thema:

i got billed for game pass just for it to automatically cancel 2 days later

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