I got banned while watching Netflix makes no sense

Discus and support I got banned while watching Netflix makes no sense in XBoX Accessibility to solve the problem; Dear Xbox Support Team, I am writing to urgently appeal the ban that was imposed on my Xbox account on May 18th. Despite multiple requests and emails... Discussion in 'XBoX Accessibility' started by Crys Blood, May 26, 2023.

  1. Crys Blood
    Crys Blood Guest

    I got banned while watching Netflix makes no sense


    Dear Xbox Support Team,

    I am writing to urgently appeal the ban that was imposed on my Xbox account on May 18th. Despite multiple requests and emails I have sent, I have not received any response or assistance from your customer service team. This lack of communication is deeply frustrating and raises serious concerns about the quality of your customer support.

    What troubles me the most is the absence of any concrete evidence or proof of the alleged misconduct that led to my ban. The lack of transparency surrounding this decision has left me in a state of confusion and disbelief. As a dedicated Xbox user, I have consistently followed the rules and regulations of the platform, promoting fair play and positive engagement within the gaming community.

    I implore you to prioritize this matter and provide an immediate response, addressing the ban and outlining the steps necessary for account reinstatement. It is crucial that you thoroughly review my account, provide clear evidence of the alleged violations, and reconsider the ban if it is found to be unjustified. Additionally, I urge you to examine and improve your customer service procedures to ensure timely and effective responses to users facing similar issues in the future.

    The prolonged lack of communication has severely impacted my gaming experience and eroded my trust in the Xbox platform. I have invested significant time, effort, and financial resources into my account, and this ban has had a detrimental effect on my overall satisfaction with Xbox.

    I urgently request a swift resolution and reinstatement of my Xbox account. I have demonstrated patience and repeatedly reached out for assistance, yet my concerns have been met with silence. It is essential that you rectify this situation promptly and provide the necessary support to address my appeal.

    I look forward to receiving an immediate response to this appeal, along with assurances that appropriate measures will be taken to resolve this matter effectively. Failure to address this issue promptly will only further erode my confidence in Xbox's commitment to customer support.

    :)
     
    Crys Blood, May 26, 2023
    #1
  2. Smwutches Win User

    I got banned while watching Netflix makes no sense

    You would need to go to http://enforcement.xbox.com for information about your ban and to see about submitting a case review. The enforcement team are the only ones who handle bans and that is the only way to contact them.
  3. d0x Win User

    How do you get an Xbox Live Free(Silver) Account?

    Doesn't always work. My gf made an account of my xbox but she can't watch Netflix it makes no sense
  4. Chris238 Win User

    Same gamertag on two different Xbox's

    I had 2 xboxes not long ago. One was purely for gaming. (I am the only gamer in the household) and the other was basically for netflix, plus occasional gaming and other stuff. My wife mostly uses netflix.

    because I wasn't able to let her watch netflix while I was gaming, I ended up trading the netflix xbox for a PS3. It didn't make sense for me to have her use a second account and pay for gold a second time when the PS3 does it for free. We're both happy
    now.
  5. shadowkiller552 Win User

    disconnects frequently, NAT type

    I tried to watch a tv show on hulu and i got disconnected while finding a show and after watching the show for 2 minutes, are there any ports for hulu and netflix?
  6. coco meat train Win User

    Netflix

    I was watching Netflix last night and while watching it completely reset my X. I then got an error on the app after a reboot. Its been working fine since.
Thema:

I got banned while watching Netflix makes no sense

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