I got an Xbox one s and when I plug in my headset I can’t hear anything but when I go to...

My headset is compatible with Xbox one. I plugged my headset in to my Apple device and it worked. I also have tried the headset with both controllers for my Xbox and I did not hear anything. Is there Anything you can think of that could allow me to use the headset on the Xbox? When I plug the headset In to my controller i hear nothing. When I try to start a party on my Xbox it says that we can’t find a microphone for these people.

I have one its just that the headset jack doesnt work. When i plug my headset in, it doesnt show a headset is plugged in and i cant hear anything

I would like help with this same issue as well! when i plug in my headphones to the controller i hear the static of the headset being on but i can’t hear any audio from the xbox at all!

Thanks, I’ve tried cleaning it but the headset is still not working with the controller. I’m going to take the controller back to the shop tomorrow and get them to check.

Thank you for your help

Got it! Try cleaning the port first on the controller just to check if that will help. It would have also been best if we could try it on another controller but since you have tried it on other devices and nothing is wrong on your settings anymore, this issue might already be from the controller itself.