I got all my profiles banned when it was just an account ban

Discus and support I got all my profiles banned when it was just an account ban in XBoX on Consoles to solve the problem; i got a two week ban on my main account keep in mind it only says that account now all my profiles are banned for some bizarre reason i also feel like... Discussion in 'XBoX on Consoles' started by Wecho23, Dec 15, 2017.

  1. Wecho23
    Wecho23 Guest

    I got all my profiles banned when it was just an account ban


    i got a two week ban on my main account keep in mind it only says that account now all my profiles are banned for some bizarre reason i also feel like i did nothing wrong to get banned for in the first place

    :)
     
    Wecho23, Dec 15, 2017
    #1
  2. Brandon19876
    Brandon19876 Guest
    Massive issue with the Xbox enforcement team

    So, recently I have been permanently banned by the Xbox enforcement team, I am not here to complain that I didn't deserve the ban or that I didn't do anything wrong, I deserve it. Anyways I have a pretty big complaint about what happens to your account after you have been permanently banned, when you try to sign into your account it just simply will not let you sign into it, not bad right that's part of a ban? But when you make a whole new account and try to play any games that you downloaded on your banned account you can't play them. This is listed in their Terms Of Service (TOS) that if you get permanently banned you forfeit all licence you owned with those games. This is an issue because Microsoft does not have the right to just take away content that you purchased because you broke their rules. That is like the police taking ownership of your house and all of your possessions because you got sent to jail. They should not be able to do that, they should not be able to take away all of your belongings and your hard earned money or money you have saved up over the months, I have around 30 Dollars left on that account with the 400 Dollars worth of games, skins, and other downloadable content I have purchased over the years and something needs to be done about this, they can't just simply say that it's written down in their TOS and that is the rules because as far as I know this isn't legal in the United States at least.
     
    Brandon19876, Dec 15, 2017
    #2
  3. DiamondCardz
    DiamondCardz Guest
    I need help it said my console was banned(PLEASE READ)

    The XBL enforcement team probably won't read this - you should contact XBL support. The person who signed into your account probably did something very bad to get your account Console Banned - the only other possibility is that you were Console Banned to keep your details secure and that you should contact Microsoft.
     
    DiamondCardz, Dec 15, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    I got all my profiles banned when it was just an account ban

    Sounds like a console privilege suspension.

    Using a secondary account to avoid a suspension on your main account is against the code of conduct so console privilege suspensions are issued to stop people from doing this.All accounts on that console will have the same restrictions as the suspended account
    but will work on other devices.

    Nothing you can do about the console suspension but you can file for a case review on the account suspension if eligible on the enforcement site
    here
     
    Daft Badger, Dec 16, 2017
    #4
  5. Wecho23
    Wecho23 Guest
    Ok daft I just submitted the review and i got some more info they didn't suspend me from playing online nor from my console yet i have both those on me do you believe that is right for them to do if thats not what they said they were gonna ban plus i have
    more people that play on my xbox that did nothing it was just me
     
    Wecho23, Nov 1, 2018
    #5
  6. Wecho23 Win User

    I got all my profiles banned when it was just an account ban

    Sounds like a console privilege suspension.

    Using a secondary account to avoid a suspension on your main account is against the code of conduct so console privilege suspensions are issued to stop people from doing this.All accounts on that console will have the same restrictions as the suspended account
    but will work on other devices.

    Nothing you can do about the console suspension but you can file for a case review on the account suspension if eligible on the enforcement site
    here
    Ok daft I just submitted the review and i got some more info they didn't suspend me from playing online nor from my console yet i have both those on me do you believe that is right for them to do if thats not what they said they were gonna ban plus i have
    more people that play on my xbox that did nothing it was just me
  7. Daft Badger Win User

    I got all my profiles banned when it was just an account ban

    Sounds like a console privilege suspension.

    Using a secondary account to avoid a suspension on your main account is against the code of conduct so console privilege suspensions are issued to stop people from doing this.All accounts on that console will have the same restrictions as the suspended account
    but will work on other devices.

    Nothing you can do about the console suspension but you can file for a case review on the account suspension if eligible on the enforcement site
    here
  8. Noah Delisle Win User

    Missing games

    I got a perma ban on the account i bought it on (ban came from my brother who i no longer share an account with) but i thought the game licence stays on the xbox. Also the account that has the perma ban is still on my xbox. When i got the perma ban and
    made this account i got a console ban for using a new account before the console ban i had it and when my console ban was lifted i cant find most games i want to download :/
  9. CarTzy Win User

    Accounts all banned when my console got banned

    Hi pipedupmike,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    I would like to inform you that our support boundaries are limited to we can do or recommend on our end. Thus, forums and customer support (including phone and chat support team) are unable to assist you with any suspensions or enforcement actions as we have a dedicated team for this.

    Note Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details. Keep reading for info on how to inquire about your current suspension.

    Please see FAQ about enforcement

    Xbox device suspensions and bans | Xbox Support

    Xbox enforcement action FAQ | Xbox Support

    If you want to submit an appeal, you may follow the guide on the link below

    How to submit a case review | Xbox Support

    Thank you for understanding.
  10. Temhotabot Win User

    Im Outraged About Gamer-Score Resets.

    You are outraged about not being able to earn achievements on your account? I'm outraged at the fact that you modified your profile and all you got was a slap on the wrist.
    ALL
    other modding offenses are met with a permanent ban from XBL. You got off extremely lucky.

    *

    In my personal opinion people like you do not deserve a second chance. In fact ALL modders deserve to have the offending account permanently banned
    as well as ALL other accounts on their console permanently banned and then the console itself permanently banned. That would be justice. And coincidentally that would just about eliminate ALL modding offenses on XBL. Maybe someday MS will come to the same
    conclusion and implement it.
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I got all my profiles banned when it was just an account ban

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