I got a sys_error disk read on my Xbox series s and now my console won’t turn on

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

the xbox series S doesn't have a player, which means it's the xbox's internal hard drive.

request repair

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:

https://support.xbox.com/en-us/help/hardware-ne....

Hi Ricardo,

I have tried all the steps in the troubleshooting guide via Xbox support.

Unfortunately your method won’t work as my console is an Xbox Series S, not an Xbox One S hence there is no eject button as the console is digital only. You clearly have not read my question fully before answering.

I have now booked a visit to the Microsoft store in regent st, and will take my console in to have a technician look at it.

got the same issue with my xbox series s, i was watching netflix and then the screen turned black, tried to turn off the console but nothin worked

The console i want to get serviced is xbox series s and it shows in warranty i won’t be able to it’s like same as amazon it’s been 5-6 months since my purchase they won’t be able to answer the Origin of my xbox

Yes, I meant the Series S console. I hate to think that my entire library of One games is now completely useless. I am wondering if the USB hard drive slot can be used to tell the Series S about an xbox One game using a remote disk drive?