I got a 16 digit vbucks code but Xbox needs a 25 digit code. Unable to redeem. Please help.

Hello Amelka,

Thank you for posting here on the Xbox forums. You are correct, the Xbox prepaid codes should be 25 digits long. Xbox will not take codes that are any shorter or longer.

Check your 16 digit code for any possible redeeming instructions. For example, you may be asked to redeem that 16 digit code on a publishers/third party website before getting your 25 digit Xbox code.

Hope this helps!

Make sure you're redeeming it in the right place. An Xbox code is 25 digits. Since it's 16 digits, you most likely need to redeem it on Epic's website. There should be instructions with the code.

Instructions should come with the code to redeem it

All Xbox codes are 25 digits, even 360 ones. Since it is 16 digits, it most likely needs to be redeemed in the game itself.

The website Parity linked is where you need to redeem the code. Xbox codes are 25 digits, but developers may have codes for content through them that are typically 16 digits and redeemed either through the game itself or on a specific website.