I get an error when i download games on xbox app or microsoft store

Hello, thanks for entering in contact here on our community

My name is João, I'm a Xbox gamer just like you and I will be glad to help you in your matter today!

I'm sorry you are having problems downloading games using the Xbox app or the Microsoft Store Mohammed.

Please try to download this repair tool to check if the problem persists:

https://aka.ms/GamingRepairTool

You just have to download it and when the process is finished restart your PC, don't worry as it is a repair tool from Xbox.

Please let me know if the problem persists after these steps so I can provide you further assistance with your issue ok?

Best Regards,

Joao

Theres no error message or anything. On the launcher, Microsoft store, and xbox app, all of them acknowledge I own the bedrock edition. The only problem is that when I click download on the full game (not the preview), It downloads the trial

Hi, hope your doing good as well.

The error code is 0x80073817.

ive tried multiple times, (through the microsoft store and Xbox app) and receive the same error when i try to download the game.

Hi,

Yes I have grounded downloaded and that works fine rn.

Some games I can manage to get to download by going to them via XBOX website for example Astroneer and Valheim. Like if I go to the XBOX app and search for those games they wont show up, but if I start the download from the website so it opens the xbox app from there I can download the game.

But that trick doesnt work with all the games. Like sea of thieves and no mans sky it will just greet me with the option ''not available'' after I open the xbox app from the store.

I feel like this is a problem with microsoft store app, not the xbox store app itself (because tried to delete and reinstall that). Im not sure but I assume XBOX app gets the games via microsoft store no? Because I cant see any of the games in microsoft store app either and I assume xbox app is linked to that somehow (would also kinda explain why I can get the downloads work from the website).

Another problem I noticed from my friends screenshot of his microsoft store front page is that when I open my microsoft store app and on the left side is the window is the bar with icons (like home, games/gaming etc), for me its only showing the home icon, not the games icon or any of those.

Thank you for replying!

The error code is 0x00000001, I looked it up but can't find a way to fix or fixes don't work.

I have been trying to download the game through Xbox app, and when I find it through Microsoft store, it only has the option to download it through Xbox app.

Sorry I was talking about the "Gaming Services" app that I think I need to play games through Xbox app, it is supposed to be downloadable through Microsoft store but when I look it up it doesn't show up. It isn't downloaded, so I tried to open it through links online and windows PowerShell, which both worked, they took me to a page on Microsoft store, but there is no button or way to download it. However I have found the app on Microsoft store now and it shows up as downloaded, it doesn't seem to have shown up on my pc though, it did before I tried resetting it.