I found my old account but I forgot the email and password because it was from years ago,...

yes but the thing is when i do ''forgot password'' it asks a bunch of questions to recover my account that i can't answer because my account is like 10years old and i don'T remember the details from 10 years ago !

but thanks i'll try to call em see what happens

I set up my account years ago with an email that is no longer valid. I've changed all my account settings and removed the old email, but when I try to sign in to the store, it asks for the password to the old (supposedly removed!) email. When I enter the
password, it says it doesn't recognize the email (probably because it's been...you know...DELETED!)

I've gone through the steps of entering my current email and getting the code via text to reset my password. And I'm actually signed in to the store with the new email, but when I try to download a game, the sign-in box pops up with, you guessed it, the
old DELETED email. There's no way to change it.

Should I delete the Store app and reload it? I'm not sure how to do that, so step-by-step instructions would be great. Thanks!

I used a old email and I forgot the password so I can't get back in it and I really need that account I can't change the password bc i don't have that email its old and so is the phone number

Hello Bob, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you lost access to your account. When we lost access to our accounts, we can try to recover it following all the recommendations available in this related article:
https://answers.microsoft.com/en-us/outlook_com...

If none of the options work, the last resource is submitting the Microsoft account recovery form:
https://support.microsoft.com/account-billing/h...

As a reminder please notice that no one at Microsoft can change the account details for you, this is for security policies

i can't re download the account because someone changed the email to it but the gamertag is the same, it's just my gamertag except without the zero at the end. if there is anyway to get it back please let me know. this happened a year ago and i still remember
the original email and password used the old account.

also forgot to add: i also forgot my email password so it is not possible to reset my old microsoft password