I forgot my email address

Hi D T, my name is Daniel and I would be happy to help.

I'm sorry that you are going through this problem, keep in mind that this is a Microsoft public forum where we are players like you who try to help/guide other players with problems they are experiencing. This means that we are not Microsoft employees.

Having said that, there is an account recovery form which you can try to fill out to see if you regain access to your account to go to that form you must access the following link.

https://account.live.com/acsr

Support cannot help recover access to accounts, however if you want to speak with a support agent in a live chat you can do so by accessing this page.

Support: https://support.xbox.com/contact-us/

I hope this information is useful for you. Good luck!

Best regards,
Daniel.

Pure, you'll want to make your own thread to make sure you're getting the best service.

That aside, the only place to change the email on the account is on the console itself. If he forgot the email, he'll need to call support and verify the account and they'll give him the email.

Yeah my little bro's hard drive went missing. And he forgot his email is there anyway to change the email with out the account being on the xbox?

is it on a console? if so you can sign in, go to account management, then click on windows live id. if it's not on a console you could call support and, provided you can pass their questions, they'll provide you with the email.

Hi there,

if you have enough information about the accounts, like payment details you can also try to contact Xbox Support.

They will ask a few questions about the accounts, and if you can answer them correctly they will be able to specify the email address to the xbox live accounts.

to contact them use
support.xbox.com/contact-us

or use these tips to find them yourself:

support.xbox.com/.../forgot-microsoft-account

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Xbox Support can only give you the email address, if you don't know the password you can only try to reset or recover it via the steps on this link:

support.xbox.com/.../forgot-microsoft-account-password