I forgot my account password while trying to log into the Xbox app

Discus and support I forgot my account password while trying to log into the Xbox app in XBoX Accessibility to solve the problem; I forgot my account password while trying to log into the Xbox app and I used my phone number for recovery but I forgot I must’ve added two factor a... Discussion in 'XBoX Accessibility' started by Lockedoutofallacounts1234, Nov 21, 2023.

  1. I forgot my account password while trying to log into the Xbox app


    I forgot my account password while trying to log into the Xbox app and I used my phone number for recovery but I forgot I must’ve added two factor a long time ago so I had to get a code from my old outlook account which I had set as my recovery email but that account has been locked out for some time as well im not sure how I will ever get into my account again ive got allot of accounts under this email I can’t lose it this is super frustrating it wont even let me send another code until tommorow what awful security system

    :)
     
    Lockedoutofallacounts1234, Nov 21, 2023
    #1
  2. Daniel Gill_354 Win User

    I forgot my account password while trying to log into the Xbox app

    Hi Lockedoutofallacounts1234, my name is Daniel and I would be happy to help.

    I'm sorry to hear that you no longer have access to your account. I know how frustrating it can be when this happens. Let's say that the only alternative you have at this moment is to submit the account recovery form, I have also been through this situation and I can give you some recommendations:

    The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

    https://account.live.com/acsr

    Please note that Support cannot help recover accounts, but in that case if you want to contact them and talk in a live chat for more detailed information, you can access the following link.

    Support: https://support.xbox.com/contact-us/

    Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

    Let me know if you have any other questions or if this information was useful to you, remember that your answer is very important and I will be willing to continue helping you.

    Thank you for being so kind and I wish you good luck.

    Best regards,
    Daniel.
  3. FernandoCarvalhoPV Win User

    How do I change the email to a xbox 360 profile if I have lost the email and I can't recover it due to support saying its not enough details

    I understand. You can try logging in to your account via PC or Xbox app. And do the procedure that forgot password.
  4. AngelObullets Win User

    Unable to Add Account on Xbox One X

  5. Pain130798 Win User

    Account

    you can try to get it back if you use the i have forgot my password option when you're trying to log in to the account again on a pc
  6. M4rK1z0 Win User

    8015D002 error

    Hey guys, im having a huge problem. I want to log in to my friends account but i can't. it say ''that password didn't work. Try a different one, or use your app password if you set up two-step verification. Visit xbox.com/forgot for help. PLEASE SOME BODY
    HELP ME!!!
Thema:

I forgot my account password while trying to log into the Xbox app

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