i forget the id and password and i formatted my xbox but Microsoft is still charging me for...

You should contact
Xbox Support directly for assistance with your account.

Hello, Omega here,

You can have access to your account by follow this troubleshoot:

1. Go to account.live.com/acsr.
2. Under Email, phone or Skype name, enter the info for the account you need to recover.
3. Enter an email address that we can use to contact you about your account recovery.
4. Enter the characters you see on the screen to prove you're not a robot, then select Next.
5. A screen will pop up asking you to verify that email address. We'll send you a security code in an email. Enter that code, and select Verify.
6. Now you'll be asked to answer several questions about yourself and your account. Fill in as much info as you can, even if you're not sure. See Tips for filling out the recovery form below.
   
7. Select Submit when you're finished.

sorry but your link don t help me, my real problem is i forget my password for microsoft AND for my email. are there a solution for recover my games maybe create a new password.

for recall i forget my email password, thanks.

Gears 3 is a good game recommendation, also a play and charge kit. Those are the 2 key thing id recommend. Also dont forget you can format a USB stick 1gb or larger to use as a 360 memory card that can go up to 16gb.

I would contact xbox support you can either go to
support.xbox.com/.../contact-us and follow the steps or you can call 1-800-4-myxbox