I entered a code to get a Twitch and Tik Tok cloak in Minecraft, but I never received them.

Hi Sasha, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Both the Twitch and TikTok capes are available for Bedrock Edition now and will be in Java Edition by July 8.

If you haven't got it on Bedrock, the best course of action is to contact Support.

I kindly ask you to speak with Minecraft Support.

Please enter this link:

https://help.minecraft.net/hc/request/new

I hope this helps.

Source:

https://www.minecraft.net/article/minecraft-turning-15

Hi Maxim, my name is Rodrigo. I'm an independent advisor and member of the Microsoft community, and I'd love to help you today.

I'm sorry to hear that.

This seems to be happening with more users.

This is a TikTok problem, the solution I found was to search for Minecraft live on TikTok and scroll through different lives. One of them should be available in your area.

You can find a thread on Reddit* about this situation:

https://www.reddit.com/r/Minecraft/...ne_know_how_to_get_the_tik_tok_cape/?sort=new

You can also contact Minecraft support and let them know.

Please enter this link:

https://help.minecraft.net/hc/request/new

Hope this helps.

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*Note: This website is not owned by Microsoft.

The page appears to provide accurate and secure information.

Keep an eye out for ads on the site that may promote products that are often classified as PUPs (Potentially Unwanted Products).

Thoroughly research any product advertised on the site before deciding whether to download and install it.

This response has been automatically translated. As a result, there may be grammatical errors or strange expressions.

thank you very much for the reply

Hi Данил. My name is Kyle and I'm an independent advisor.

Thank you for contacting us. Both the Twitch and TikTok capes are available for Bedrock Edition now, and will be in Java Edition by July 8.

Please reach back if you have further questions.

Thanks,
Kyle

Hello again André. Thank you for the information!

Since the code delivery system for the capes is managed through the TikTok platform, meaning that TikTok is responsible for providing you with the code through their platform's process, and this issue does not occur when attempting to redeem the code on the Microsoft website, you will need to contact TikTok Support directly for assistance:

https://support.tiktok.com/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.