I enabled my privacy settings and did everything i could but i still can't play multiplayer...

Hi! My name is Ben an Independent advisor and an Xbox gamer. Hope you are doing well!

Can you tell us what is the exact error message showing even after you modify your account settings?

With regards to your issue, it is possible your account was created as a child when it was initially setup. Since your account must have been created as a child we will need to have a parent supervised it. Let me guide you how we can try to remove restrictions:

1. You will need an alternate account that will serve as a parent. If you don't have one you can create at https://signup.live.com page.

2. Using the parent account sign in via https://account.microsoft.com/family page and add your Xbox email address or account as a Member/Child.

3. Accept the invitation using your Xbox account email.

4. Using the parent account, go to the https://account.microsoft.com/family page again to manage the child account.

5. Under the child account, click elipsis or 3 dots button and choose the Manage option.

There you may change the date of birth of your main account and remove any restrictions. Once done, just restart your console or device and check if there are still restrictions.

I hope the above steps work for you but if not, please do let us know and we will try with the best of our knowledge to offer further assistance.

Kind regards,

Ben

It stays the same. Like all i did was unsubmit then resubmit and then it worked for like 5 seconds and all of a sudden i cant play multiplayer cause of my microsoft account settings. And my privacy settings still say it is enabled for multiplayer.

An Xbox embassador commented on my comment and said to go to settings and>privacy and online safety>Xbox privacy>>view details and customize> communication and multiplayer and block and disable everything then power cycle the console (hold the power button on the Xbox for 10 seconds) and turn it back on. Then navigate once more to communication and multiplayer and enable everything then power cycle again and it'll reset these settings on the account. I tried it and it did fix 2 issues but I still cannot hear people or speak in game chat or in Xbox party chat.

The problem isn't that i can't enable the multiplayer in family thing, it's that after i enabled multiplayer it still wouldn't allow me to play multiplayer.

It's a shortterm used for minecraft. I got the full version. As I stated before even though I enabled the multiplayer function the xbox privacy settings put on allowed on the other stuff it still doesnt enable the multiplayer feature for me. The device I use is a pc with windows 10.