I dont want game support! I want to sign into my X BOX Live account!

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into your Xbox account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Andrew, may I have the exact error you are getting when you tried to sign into your Xbox account?

Please give an update. Thank you very much.

If the digital games are yours and don't want him to play, it's as simple as removing the X Box One as your "Home" console; you would have to be signed into Live with the account that has rights to the game in order to play.

I'm not sure you follow. When I go to Join X-box Live i enter my one and only hotmail email address and then i enter my password for that email address the x-box then tells me i can't use those details because they are already used by another user. That
is because I mistakenly joined x-box live via the internet (using a browser on a PC) before I even tried to join using the x-box console.

So I have my x-box live account I created using a browser on my PC and I want to associate that account with my local profile on my x-box.

I hope you understand.

this is making me mad I want my x box live rewards

cool. i dont want that for sure. do have any ides on how i can get my password for my first profile. iive gone to x box live. filled out forms and no luck i had it for 7 years.