I don’t remember my password and my recovery phone number is inactive. How can I log into...

Hello,

Did you set up an alternate e-mail address, or only the phone number? We on the forums have no way to help with your account details, including password. You will have to go to Reset your password and enter your email address. Reset your password

1. Tell us where you’d like us to send a security code (email or phone number).
   
2. Once you receive your security code, you’ll be prompted to choose a new password and enter it twice. Passwords should be at least 8 characters long and should contain a mix of upper and lowercase letters, numbers, and symbols.
   

If it goes to send a code to the inactive phone number, click on Use a different verification option to see if there is an alternate e-mail. Or, if you know the password to your e-mail, and you can receive the code there, do so. If not, you'll need to click I don't have any of these and it will take you to the account recovery.

Additional information:

Reset or recover your lost Microsoft account password | Xbox Support

Hello again, you tried to recover the account through the account recovery form, however the message I sent is how much you try to log into your account by putting the email and then clicking "Forgot my password" and then when asking for a phone or recovery email to send the message, appears under the dialog box : "I do not have the recovery number"

It is from this moment on that you can add a new number or email.

Hello Emilio,

Let me help you with your concern today. Please note that this is a public forum,I apologize for a delay in response.

Sorry to hear you're having trouble with your password. If you don't remember the password of your Microsoft account, please proceed to this guide on how to reset your password and follow the instructions. https://support.microsoft.com/account-billing/r...

I hope this helps. Please let me know if you have any more questions or concerns about this.

Regards,

Belle

Hey Courtney I really hope we can fix this So my problem is that I can log in my account but when I try to add a phone number or do anything that requires a phone number verification it requires me to Add the Authenticator app code but I don’t have my of those and if I click another solution it says that it sanded a SMS to my phone number but I don’t have access to it anymore since I changed my phone number months ago and now I don’t have any options

It’s not the password I’m having issues with. I’m having issues with my account getting locked fro security purposes. It wants me to put in a phone number to get a recovery code from the text or voice message. However, I don’t have a phone like, at all.
I’ve also already tried to reset my password, which did change but I’m still security locked.