I dont remember my microsoft accounts name and dont have the email nor i remember said email

Lyncin · Apr 6, 2023

Hello, i have lost my PC as it has burned, i have lost the email associated with my Microsoft account, and i do not remember the emails name, nor the actual microsoft account name. I only know the gamertag.

How can i recover my account?

ALSO, i do not have an Xbox.

:)

Lyncin

i was able to recover my email account. thank you so much!

Rostom L

Hi Lyncin!

I am sorry to know about what happened. This is clearly not the situation I want you to be in. Just to set your expectation, due to our account safety and security, only us the account owners have the ability to recover our accounts and verify their ownership. Even a Microsoft Support cannot recover our accounts on our behalf because they're protected by the security information we have setup on our accounts which we only have access to.

In recovering your account, you must know the email address of the account because it's the primary key in finding your account from the system. A gamertag is not a valid sign in information.

I suggest that you check your other email's mailbox if you could find a copy of your lost email address. You could also check your other devices like mobile phones if you've saved your account login from its internet browser.

Try as well to enter any possible email address or phone number that could be linked to your account here https://account.live.com/username/recover

For other tips, check this link here https://support.xbox.com/help/account-profile/m...

Rostom L

Perfect! I am glad that everything has been sorted out now. Thank you for your patience and time here in the community.

Take care!

cdavis221

what if i dont remember the email associated with the name?

Sodangidni

Hello, Theo M. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you’re having trouble retrieving your Microsoft account.

First, it is important to ask that please refrain from sharing personal information, including potential email addresses, phone numbers, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

That being said, if you don’t recall the email address. You may want to try recovering your account by submitting the account recovery form but using instead a previously linked phone number or previously created Skype username (is not the same as our gamertag) The form can be accessed here:

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Thanks for your attention.

Regards,

Arturo.

I dont remember my microsoft accounts name and dont have the email nor i remember said email