I don’t remember my email or password but remember my gamertag also don’t have access to...

Hello there!

My name is Jonny.

First, thank you so much for contacting us regarding your inquiry/ concern.

Due to the privacy and security standards and policies, Microsoft holds for us, in some cases, it will help us while other times it may feel it's working against us but overall, it is designed to protect every one of us.

In cases where emails are forgotten, we the account holder/ creator will not be able to request any information regarding any account whether we are the creator or not as that would breach the privacy agreement we agree to upon account creation.

The only option we will have is to follow the link below and scroll down and select the "Find Adult Account Email Address" as most of us would have linked the account to a 360, Xbox One, Series X, PC or Mobile device and may have also used it for other services such as gaming services like Ubisoft, Activision, Social Club accounts or Netflix etc.

https://support.xbox.com/en-CA/help/account-pro...

Again, there will be a ton of avenues we can explore regarding locating that email but it cannot be provided or requested outside of the account recovery form.

I am sorry

If you've forgotten the email address associated with your Xbox Live account, you can try the following steps to recover it:

1. Check Your Xbox Console:
   
   • Turn on your Xbox console.
     
   • Press the Xbox button on your controller.
     
   • Scroll left to the "Sign in" tab.
     
   • You might see your Gamertag and email address listed there.
     
2. Recover Gamertag:
   
   • On your Xbox, go to the "Sign in" page.
     
   • Select "Forgot your password?"
     
   • Follow the on-screen prompts to recover your account using your Gamertag.
     
3. Contact Xbox Support:
   
   • If you can't recover your account using the above steps, contact Xbox Support. They can assist you in recovering your account, but be prepared to answer security questions to verify your identity.
     
4. Check Your Email:
   
   • If you have access to the email account that's associated with your Xbox Live account, check your email for any messages from Xbox Live. You might find confirmation emails or password reset instructions.
     
5. Look at Billing Statements:
   
   • If you have made purchases on Xbox Live, check your credit card or bank statements for the email address associated with those transactions.
     

Remember, it's essential to keep your email address and password associated with your Xbox Live account in a secure place, as it's the key to accessing your Xbox Live profile and digital content. If you still have trouble recovering your account, reaching out to Xbox Support is typically the best way to resolve the issue.

Hiii Arturo! Sorry, I meant I don’t remember my Microsoft email address. Is there any other ways that could help me get access to it?

Will this require me to log back into my Xbox account. If so I don’t know my password and don’t have access to my old email the Xbox was created in

Hello khaji, that’s the problem I don’t know or have the email that my cousin created that account with because it’s been so long. It’s been years so that email is lost and unfortunately I can’t reset my password because it says I’ve been locked out to sign in due to the password being entered wrong multiple times and it wasn’t till the end when I’m locked and blocked out of the email sign in I remember the password. I’ve also tried to verify it through my console but it just sends me to accountlive.com to reset my password which I can’t do. I even tried putting my cousins phone number instead of his email and that does not work so I don’t know what else to do? Was there a different number I put in other than my cousins, I don’t know this was years ago. Maybe I can get unlocked or unblocked out of the sign in because I finally remember my the password to my cousins email, other than that the forms are not working? It’s as if the forms don’t even get looked through! The key details I provided should have gotten my account back already and I’m sorry Khaji but this was no help at all?! Can I get my questions answered or actual advice on what to do here.