I dont own Minecraft anymore after having one month of gamepass, even though i bought it a...

Hi Johnny! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

In order to fix this, you will need to find the Microsoft account where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > order history > select the date of range when you purchased your Minecraft a year ago.

From there, check if you have the Minecraft transaction. If you have found the transaction, use the same Microsoft account to log out and re-login to Microsoft Store and Minecraft Launcher to see if it works.

If you're unable to find the Minecraft game transaction, this means that the game was purchased on a different email account. Please check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I bought GTA V before i got gamepass back in november of last year but when Gta Got removed from gamepass it said i dont own the game even though i bought it before i got gamepass

hello microsoft i used to play minecraft allot but deleted it after some months i wanted to reinstall it but the game says i have to rebuy it but ive bought the java and bedrock bundel i could play minecraft some months ago but now it says i sadly dondt own it anymore after i bought it tho

It is saying that I cannot play the game because I don't have Gamepass, even though I shouldn't need gamepass to play it since I already owned the game and have owned it for 2 years without problems. Minecraft is the only game I'm experiencing this problem with.

Hey EDx!

If the order history doesn't show the purchase was made the best course of action would be to

request a callback from one of our billing specialist! They could look further into the account and hopefully get this squared away!!