I don't know where to find the code for my Xbox gift card

Hi there Payton, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Just to confirm, where did you buy the code or how did you obtain it? It would be very helpful if you could be as detailed as possible.

I'll be looking forward to your reply.

Kind regards,
Gerardo.

hellenKeller42, can you tell me where that code is? is there a gift card thing? is it a redemption code packed inside the game case? I've looked everywhere but I don't exactly know what i'm looking for.

These were gifts for my boys b-day. 2 $25 gift cards. Given to them by there grandmother. I don't know where or how she paid for them.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Alex, I don't know where you're trying to redeem your subscription code, but if the APP is crashing, try the Xbox website itself.

How to redeem gift cards and codes

https://support.xbox.com/en-us/help/subscriptio...

Get help with a digital code or gift card

https://support.xbox.com/en-us/help/subscriptio...

When you say it is added to my microsoft account, does that mean I get a code for it? What do you mean by "added to your microsoft account"? Where can I find the gift card's code?