I don't know my email or password to my Minecraft account.

ePr0xy · Aug 27, 2021

I tried reaching out to the Mojang help center, however they said that since i bought the account using a Microsoft email, that meant that I should ask Microsoft for assistance, i have the transaction id to prove ownership. I haven't logged into the account for many months, and I know it is compromised since I saw it play with me on a Minecraft server. I don't know the password or email, but as I said I have the transaction id, so I can prove ownership over the account so i can change it to my Microsoft account.

:)

gamer io9998

Hey there ePr0xy,

Unfortunately we are unable to recover emails and passwords through the forums.

I would suggest you try to reach out to Microsoft themselves using their support website: https://support.microsoft.com/contactus

If they are unable to help, I may suggest you contact Mojang once more, I have had this issue as well in the past, and they were able to transfer my Minecraft account onto a new email address.

You can contact them here: https://help.minecraft.net/hc/en-us/requests/new

If you have any more questions regarding this, don't hesitate to ask!

Please mark this question as awnsered if you have no more questions, this would be very much appreciated!

Have a nice day and stay safe!

Best regards,

Bradley Delaere - Xbox ambassador

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If you don't have an Xbox console we can try other methods such as checking your other devices (Laptop, PC, or mobile device) where you may have signed in before.

Please check all Microsoft accounts that you own and sign in to https://account.xbox.com/profile to locate the correct Microsoft account because according to Xbox support:

"Important Xbox Support can't provide this info, even if you know your gamertag."

ChrisDelta

Update: I don't know why, I don't know how, but for some bizzare reason that I couldn't WISH to explain I somehow logged into the Minecraft launcher with my microsoft account WITHOUT KNOWING ANY CREDENTIALS AT ALL!!!

I DON'T KNOW HOW THIS HAPPENED

I now have access to my Minecraft (NOT Microsoft) account without knowing the email or the password.
What do I do now???

poalster gaming

so the problem kinda is that I did not forgot my email. mojang made a new email for my minecraft account.

my minecraft account is linked to a email I don't know the existence off

Janet_C

Check to see if you can change your account security settings, such as email backup, from this web site

https://account.microsoft.com/security

I don't know my email or password to my Minecraft account.