I don't know if im unpantient or Microsoft is just greedy.

Discus and support I don't know if im unpantient or Microsoft is just greedy. in XBoX Accessibility to solve the problem; Soo basically what happened is that On April 24 to be exact I sent a support request for MC support cause my account got hacked. Or otherwise stolen.... Discussion in 'XBoX Accessibility' started by Paulius Ten, Jun 29, 2022.

  1. Paulius Ten
    Paulius Ten Guest

    I don't know if im unpantient or Microsoft is just greedy.


    Soo basically what happened is that On April 24 to be exact I sent a support request for MC support cause my account got hacked. Or otherwise stolen. Email & Password was changed. I had to go through MC support for nothing cause they said that I have to go to Microsoft support cause my account was migrated.

    After some time I contacted MS support and well explained everything. They said that it would take not long until they reply.

    Abt 2 months later no reply...

    Then on June 27 I reached out again.

    Like Steam support got back in one day.

    Epic Games support got back in a one day.

    BUT MS SUPPORT COULDN'T GET BACK FOR 2 MOUNTHS

    Like i am about to buy a new mc account.

    But I have mvp+ on hypixel so I don't want to tho.

    Soo any ideas anyone?

    :)
     
    Paulius Ten, Jun 29, 2022
    #1
  2. Paulius Ten Win User

    I don't know if im unpantient or Microsoft is just greedy.

    I have created another microsoft account with the email that was first assosiated with the original.

    But of the hacker i only know the first two letters and what's after the @
  3. Lucas Lauer Win User

    I don't know if im unpantient or Microsoft is just greedy.

    You can use the email address first associated with the account. If you know the email the hacker is using now, you can put it instead.

    But if you receive the message that your account does not exist anymore, you will not be able to recover it. I'm sorry about that.
  4. Paulius Ten Win User

    I don't know if im unpantient or Microsoft is just greedy.

    It asks what email i am trying to recover but it's changed so what do I do then?
  5. Lucas Lauer Win User

    I don't know if im unpantient or Microsoft is just greedy.

    Hello, Paulius. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    I am sorry for what happened. But if your account got hacked, your only option is to fill the recovery form. Microsoft support does not help users recovering their accounts. In the article below you can get detailed information on how to fill the form:

    https://support.microsoft.com/en-us/account-bil...

    The Microsoft recovery form is available on:

    https://account.live.com/acsr

    No Microsoft employee can help users recovering their accounts. They only instruct you on how to fill the recovery form. So that's the only available option for a hacked account. If when you try to fill the recovery form you receive a message that your account does not exist anymore, unfortunately you will not be able to recover your account.

    If you talk to a Microsoft support advocate, he/she will tell you the same thing. They are not allowed and have no access to change anything on a user account. But if you still want to try to talk to Microsoft support, try talking by live chat. You will receive an instant reply. Callbacks usually only work on their business/working hours.

    If you have any question, please let me know. And again, I'm really sorry about this.
  6. Lucas Lauer Win User

    I don't know if im unpantient or Microsoft is just greedy.

    If you already created another Microsoft account with the same email as the hacked Microsoft account, the hacked account will not be able to be recovered. You can try to use the recovery form but it will find your new account with the email address, not the old account. I'm really sorry about this, my friend.
Thema:

I don't know if im unpantient or Microsoft is just greedy.

Loading...
  1. I don't know if im unpantient or Microsoft is just greedy. - Similar Threads - don't unpantient Microsoft

  2. Why was my post removed? I don't understand...

    in XboX Insiders
    Why was my post removed? I don't understand...: Why was my post removed? I was asking for help? submitted by /u/Intelligent_Try_9485 [link] [comments]
  3. Series S problems don't know why it's happening

    in XboX Insiders
    Series S problems don't know why it's happening: Hi, I have problem that my full library won't load as well as Microsoft store In full library there's a circle spining for ever and in the store there's a message "There's been an error" "load...
  4. Don't forget to join the Project Evilbane Pre-Alpha Playtest!

    in XboX Insiders
    Don't forget to join the Project Evilbane Pre-Alpha Playtest!: Don't forget to join the Project Evilbane Pre-Alpha Playtest as it's only available this weekend. Are you ready to hunt demons? Check the Xbox Insider Hub to join. The playtest is only available...
  5. I don't know where else to ask so here goes

    in XboX Insiders
    I don't know where else to ask so here goes: Currently i don't have a working phone number. I have enough reward points for a month of GamePass but I can't redeem them without a phone. I'm laid up for the next couple weeks and would like...
  6. Language and location settings don't exist?

    in XboX Insiders
    Language and location settings don't exist?: I just baught a second hand Xbox series S and I wieħed to get the ultimate pass. The problem is tgat the Series S doesn't have my location (Malta) but the xbox app detected it and so doesn't...
  7. If I purchase sea of theives and don't purchase game pass will I just own the game without...

    in XBoX Games and Apps
    If I purchase sea of theives and don't purchase game pass will I just own the game without...: If i purchase sea of theives and don't purchase game pass will I just own the game without getting to play it? 0a9e6a32-5240-4b42-ad87-a013be149662
  8. Renewed Game pass ultimate and now it says I don't have privileges

    in XBoX Games and Apps
    Renewed Game pass ultimate and now it says I don't have privileges: Just renewed my game pass ultimate and now it says Im missing privileges to play online. It says my Ultimate subscription it active. I don't understand what to do. Can you please help??...
  9. This is something that needs to be known and I personally don't understand the reason why I...

    in XBoX Rewards & Social
    This is something that needs to be known and I personally don't understand the reason why I...: I have a question that mainly is about something that's been recently happening and I have reported a guy that goes by [mod removed] since they have been using mods in a game on a online...
  10. New to the insider community and I don't understand much

    in XboX Insiders
    New to the insider community and I don't understand much: Hello, nice to meet you, look, I'm new, I don't know much and I have little time since I work and go out to have fun, but I would like to know more and be aware of each process to be more...