I don't know how to claim the EA FC 24 incentive on Xbox One

Hello , I received the xbox game pass key

But I can't redeem it ,it keeps getting me the error ( check the instructions that comes with your code .....etc)

Can u help me to redeem it

And what's the eligible countries to redeem it

Hi. My name is Brilliant and I am happy to assist you today.

It's perhaps worth mentioning that anyone who pre-orders EA Sports FC 24 will also receive a free month of Xbox Game Pass Ultimate, but annoyingly it's only valid for new XGP members. If you choose to go for it, Microsoft says that you'll receive this code "via Xbox system message after full payment is received".

I hope this helps resolve your query.

Thank you for your response, Noam! I apologize that the steps above didn't work.

I just need to know more information about this. Do you have an Xbox Game Pass, or did you subscribe to EA Play?

If yes, please try these steps:

1. Search for the “EA Play” App on the Xbox store and download it.
2. Open the EA Play App.
3. If you are not subscribed, do so now.
4. Navigate to “Game Trials” and find EA FC 24.
5. Click on “Free Trial” and start to download EA FC 24.
6. When opening EA FC 24, you’ll receive a notification informing you how long your trial remains.

Please give me an update after taking these steps.

Source:
https://dotesports.com/ea-sports-fc/news/how-to-play-the-ea-fc-24-10-hour-trial-with-ea-play

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Kind Regards,
Darhlene

Also, I haven't redeemed the in game currency. All I did was exchange my Microsoft points for a voucher then bought ea fc points but for the wrong version. It should have been ea fc 25 and I purchased ea fc 24 points.

Hi Hammy! My name is Darhlene and I'm more than happy to help you!

I just want to clarify did you pre-order the ultimate edition?

If yes, you will acquire your pre-order content bonus on Sept. 22, 2023. (Ultimate Edition). It should automatically be available upon playing the game.

Also, according to the official website, only new Xbox ultimate subscribers are eligible for 1 month Xbox Gamepass Ultimate Subscription. If you had an Xbox Gamepass ultimate before you are not eligible for this promotion.

If your pre-order bonuses require a single-use code to be redeemed, you will receive that via email or in your physical copy’s box.

If you have received the codes via email, here is how to redeem it:

Enter the single-use code: Open the EA App, click on your profile, select Redeem Code, and enter the code.
Log into EA FC 24 Ultimate Team to claim your Ultimate Team bonuses.
Log into Clubs to claim the “One unlocked PlayStyles slot for Clubs” reward.
Create a Career Mode save while connected to EA servers to claim the “Additional player personality points in Player. Career” and “Five-star Coach available for hire in Manager Career” rewards.

Sources:

https://www.xbox.com/en-US/games/st...-edition-xbox-one-xbox-series-xs/9N8Z83MF7C1T

https://dotesports.com/ea-sports-fc...,the Ultimate Edition or EA Play Pro Edition.

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Kind Regards,
Darhlene