I don't know anything about this Microsoft ultimate please stop deducting money on my...

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Did you mean Microsoft Xbox game pass ultimate? If you are, You can cancel your Game Pass Ultimate subscription at any time by signing in to your account. Under Xbox Game Pass Ultimate, select Payment & Billing, then Cancel. You'll have the option to end your subscription on its expiration date. Depending on your subscription's status, you may also have the option to end it immediately with a refund of the price you paid for Ultimate only.

Or To cancel your subscription from your mobile or desktop browser:

Sign in to account.microsoft.com.

Under the section Subscriptions, select View all subscriptions, and then select Manage next to the subscription that you want to cancel.

Select Cancel subscription or Turn off recurring billing. Disabling recurring billing will grant you the benefits of your subscription for the remainder of the payment cycle without billing you again for a renewal.

https://support.microsoft.com/en-us/account-bil...

(The link is in English)

I hope this helps.

Best Regards,

Christian.

The add-on was purchased from the Microsoft store on my Xbox but I don't have a order number or anything but my money was deduct what can I do to resolve this matter

Hi Mariano,

It is urgent matters, I did not purchase any product and service, but already deducted money from my credit, please stop the transaction going through the Merchant.

Please contact me directly ASAP [mod removed].

Thanks.

Kind regards,

Duncan

MICROSOFT*ULTIMATE is charging me every month, & I don't have it as subscription or anything this is a scam that you'll need to fix & reimburse me my money for something I don't even have!

Question, PLEASE PLEASE ANSWER THIS.

Will xbox still deduct $12 per month even though Im not recieving a service or do they stop deducting payments?