I don't have any access to my Microsoft account in whole. Who can help?

Hello, Afonso! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

In the following link you can follow the step by step process to recover your account: https://account.live.com/acsr

From there you can use a new email address to recover your account and have the Microsoft team contact you.

I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.

The console needs to bet to home for the accounts who purchase the games. My house is setup to have my account as the home console, I purchase everything through my account then the whole family can access it.

Hello Zahir and thanks for your reply.
The account I'm trying to recover is suspended And blocked So no-one can access it even Microsoft (which I think this a lie)
Microsoft support agent don't have access to the account and don't help

Any way thank you for the reply 1

I can't really give you a definite answer to that as I don't work for Microsoft, nor do I have the ability to change any sort of settings. The only thing I know is that Xbox Support can only do so much when it comes to Microsoft Account issues, as that's
a whole different department.

A Microsoft Account controls a lot more than just access to Xbox LIVE unfortunately.

No, if as I stated, his email is a Microsoft one, it will delete his whole account. He will not have access to any of the Microsoft products and services he currently uses.