I don’t find the Eon Pack of fortnite

Discus and support I don’t find the Eon Pack of fortnite in XBoX Games and Apps to solve the problem; Some days ago I bought a Xbox one S with the Eon pack of fortnite, but when I look inside y didn’t find anything. What I have to do? There is any form... Discussion in 'XBoX Games and Apps' started by AlonsoCáceres García, Feb 6, 2019.

  1. I don’t find the Eon Pack of fortnite


    Some days ago I bought a Xbox one S with the Eon pack of fortnite, but when I look inside y didn’t find anything. What I have to do? There is any form to solucionate this without going again to the store(is very far from me)?

    Thanks

    :)
     
    AlonsoCáceres García, Feb 6, 2019
    #1
  2. XBF Lance J Win User

    I don’t find the Eon Pack of fortnite

    Hey Alonso,

    Thank you for responding. Yes, you will be asked for proof of purchase for the bundle (receipt, picture of the box, etc). Hope this helps! :D
  3. AlonsoCáceres Garcà Win User

    I don’t find the Eon Pack of fortnite

    Hello Garcia,

    Thanks for coming to the forums. You can request a call back from a support agent. Please note you will need to make sure you have the proof of purchase for the bundle

    When you go to Contact Us to get it to request a callback follow these
    steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad

    Xbox Forum Team
    And what I need to proof of purchase for the bundle.?
  4. XBF Brad A Win User

    I don’t find the Eon Pack of fortnite

    Hello Garcia,

    Thanks for coming to the forums. You can request a call back from a support agent. Please note you will need to make sure you have the proof of purchase for the bundle.

    When you go to Contact Us to get it to request a callback follow these
    steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad

    Xbox Forum Team
  5. NaZoooom Win User

    Fortnite

    Eon if I had to choose from the three you mentioned however crazy suggestion would be to go default skin and show your viewers you don’t need skins to enjoy Fortnite :)
  6. Smwutches Win User

    Fortnite Eon Pack

    Unless Epic decides to release it another way, buying the bundle is the only way to get it.
Thema:

I don’t find the Eon Pack of fortnite

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