i do not used it the suscription but the pay is ready done. Games pass of xbox live.

Discus and support i do not used it the suscription but the pay is ready done. Games pass of xbox live. in XBoX Sales and Promo to solve the problem; do not use the subscription but payment was made, I need the refund faeb889c-bd1c-47fd-af39-713409196544 Discussion in 'XBoX Sales and Promo' started by DynasticLoki105, Sep 22, 2017.

  1. DynasticLoki105
    DynasticLoki105 Guest

    i do not used it the suscription but the pay is ready done. Games pass of xbox live.


    do not use the subscription but payment was made,

    I need the refund

    :)
     
    DynasticLoki105, Sep 22, 2017
    #1
  2. KeAMtz
    KeAMtz Guest
    Help with Game Pass

    I just bought a Gift Card to pay my suscription to Xbox Game Pass and Xbox Live Gold, but now, it only let me to pay the Gold, i don´t know why i can´t pay the Game Pass, i have the money, it just doesnt let me...





    any help??
     
    KeAMtz, Sep 22, 2017
    #2
  3. jf3de
    jf3de Guest
    I cant play PEs

    Hello, i am from Argentina and i have suscription game pass, but i can not play PES 2018 y do not know why because i pay GAME PASS.
     
    jf3de, Sep 22, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    i do not used it the suscription but the pay is ready done. Games pass of xbox live.

    Hey there DynasticLoki105.

    I'm afraid we aren't able to help out with billing issues here on the forums. For the best point of contact, let's get you in contact with
    Chat Support. Let us know how it goes i do not used it the suscription but the pay is ready done. Games pass of xbox live. :)
     
    Mister Maka, Sep 25, 2017
    #4
  5. Mister Maka Win User

    i do not used it the suscription but the pay is ready done. Games pass of xbox live.

    Hey there DynasticLoki105.

    I'm afraid we aren't able to help out with billing issues here on the forums. For the best point of contact, let's get you in contact with
    Chat Support. Let us know how it goes :)
  6. Ricardo Lechuga Win User

    Minecraft account merger

    Hi MacFerguson! My name is Ricardo an independent advisor ready to help you with this situation!

    To play online in the Xbox you need to have an active Xbox Live Gold suscription, only free to play games don't require a suscription to play online, game pass subscription doesn't allow to play online unles you have Game Pass Ultimate
  7. Ricardo Lechuga Win User

    Can't connect to multiplayer, Horizon 5 keeps asking me to purchase Game Pass to play online but I have Game Pass already

    Hi photocian! My name is Ricardo an independent advisor ready to help you with this situation!

    You have Xbox Game Pass ultimate or Game Pass for console?

    Confirm this here

    https://account.microsoft.com/services

    If your suscription is Game pass for console, this one does not includes Xbox Live Gold so you would need either to upgrade to game pass ultimate or get Xbox live gold
  8. Ricardo Lechuga Win User

    Can't launch a game on xbox series s (fallout76) with active "game pass console" subscription

    Hi Nursa_21! My name is Ricardo an independent advisor ready to help you with this situation!

    It's requesting you to get Game Pass Ultimate because it's an online game, for you to play the game it's necessary to have a Xbox Live Gold suscription, Game pass for console only gives you access to the game without making the purchase of the game but to play online you need Xbox live Gold
  9. Ricardo Lechuga Win User

    Dead by daylight does not work in game pass

    Hi EnayatKun! My name is Ricardo an independent advisor ready to help you with this situation!

    Do you own game pass or game pass ultimate? Please confirm that information here

    https://account.microsoft.com/services

    Take a screenshot please and share it here, don't include personal data

    If you have regular game pass, it's required to have Xbox live gold to play the game as is a online game, but regular game pass doesn't include the gold suscription, only game pass ultimate includes it
Thema:

i do not used it the suscription but the pay is ready done. Games pass of xbox live.

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