I do not see the "format" option on my external storage, for my xbox Series X

Hi Alkis!

Sorry to hear about the issue. I appreciate your efforts in trying to sort it out from your end.

Based on the error message you received, your external storage device didn't meet the required speed to be properly used on Xbox. It's possible that it's a cable issue or your external drive isn't really what it was rated for. I suggest that you try it on a different console or try a different cable to further isolate the issue. Alternatively, you may reach out to the manufacturer support of the product for possible replacement or solutions for their storage device.

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

Error 0x80830003 is a common error code on the Xbox Series X that can occur when saving data to an external storage device. Here are a few steps you can try to resolve this issue:

Restart the console: Sometimes, simply restarting the console can resolve the issue.

Remove and re-insert the external storage device: This can help refresh the connection between the console and the external hard drive.

Format the external storage device: If the external hard drive is not formatted properly, it can cause the error 0x80830003. To format the external hard drive, go to the Xbox settings, then select "System," followed by "Storage." Locate the external hard drive and select "Format Storage Device."

Update your Xbox console: Make sure your Xbox Series X is up-to-date with the latest software update.

Check for any software or firmware updates for the external storage device: Contact the manufacturer of the external storage device to see if there are any updates available.

If these steps do not resolve the error 0x80830003, you may want to consider contacting Xbox support for further assistance.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

It is safe to use a reformatted hard drive as an external storage option for your Xbox Series X. However, there are a few things to keep in mind:

1. Make sure that the hard drive is compatible with your Xbox Series X. The hard drive should be USB 3.0 and have a capacity of at least 256GB.

2. If the hard drive was previously used in another device (such as an Xbox One S), make sure that you have properly formatted it before using it as external storage for your Xbox Series X.

3. As with any external storage device, there is always a risk of data loss or corruption if the hard drive is not used properly. To minimize this risk, make sure to handle the hard drive gently and keep it away from extreme temperatures, moisture, and physical damage.

Overall, as long as you follow these guidelines, you should be able to use your old hard drive as external storage for your Xbox Series X without any problems.

If I do that I wouldn't be able to reinstall them the only way to get them back is to plug in my xbox one and transfer them from the internal storage to a external one ,and then plug the external drive into the series x

Thanks for your reply.

From what I am seeing the issue is almost certainly that the Xbox One series have issues with external drives that are >2Tb.

I have reached this conclusion because I identified a few duplicate files on the drive, connected the drive to my Windows 10 laptop and removed the duplicates. When the drive was once again connected to the Xbox One X, a few of the files that were previously
inaccessible/unplayable, have now become accessible/playable.

It was my understanding that the Xbox One series were able to address up to 16Tb of combined external storage space. This does not appear to be the case when the drive is formatted as NTFS. With the NTFS format it appears that the maximum drive space is
2Tb; I have an identical make and model HDD (although 8Tb in size) that is formatted for Games Storage and the Xbox One X has no problems with this drive.

Ergo, the issue must (logically) be that the Xbox One series of consoles have an issue with addressing more than 2Tb of storage space that is not formatted to the propitiatory Xbox games storage format.

It is not an issue with the file formats themselves, this is a blind alley. The issue is with the amount of external HDD space that the Xbox One series of consoles may address. It would seem reasonable to assume that the error codes (0xc00d11cd (0x80070001))
refer to the NTFS partition being to big for the Xbox OS to effectively address, but as there is no data from Microsoft to support this, it remains a guess.

What I would like now is a definitive response regarding the actual meaning of the 0xc00d11cd (0x80070001) error codes, not a guess as to what it seems likely to mean.

Cheers.