I do not receive my credits

Discus and support I do not receive my credits in XBoX Rewards & Social to solve the problem; I have not received my credits I have been part of the program since 2014 and I am part of the Brazilian Live once I was with 5,000 points and they... Discussion in 'XBoX Rewards & Social' started by DeadPool367, Nov 30, 2016.

  1. DeadPool367
    DeadPool367 Guest

    I do not receive my credits


    I have not received my credits I have been part of the program since 2014 and I am part of the Brazilian Live once I was with 5,000 points and they disappeared my gamertag and

    :)
     
    DeadPool367, Nov 30, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    I do not receive my reward credits

    Hello TOTO661979,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Nov 30, 2016
    #2
  3. Brian Manowski
    Brian Manowski Guest
    I do not receive my reward credits

    Welcome to the club. Nobody else does either.
     
    Brian Manowski, Nov 30, 2016
    #3
  4. XBLRewards8 Win User

    I do not receive my reward credits

    Hello TOTO661979,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  5. Smwutches Win User

    I do not receive my reward credits

    In order for support to check into your account, you'll need to post in the support section of this forum. You may want to post what offers you're looking for credits from.
  6. Brian Manowski Win User

    I do not receive my reward credits

    Welcome to the club. Nobody else does either.
  7. Daft Badger Win User

    I´m not receiving my credits

  8. 睿张9 Win User

    I can't find my r6 credit

    I don't want to get a refund, I just want to receive my r6 credits. Is there a way to do this
Thema:

I do not receive my credits

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