I didn't receive the game

Discus and support I didn't receive the game in XBoX Sales and Promo to solve the problem; I watched the E3, but I didn't receive any content. 8db93bf8-a654-40c0-a6a6-b2c1ad8ed98b Discussion in 'XBoX Sales and Promo' started by Samuel Oliveira Marques, Jun 14, 2018.

  1. Samuel Oliveira Marques
    Samuel Oliveira Marques Guest

    I didn't receive the game


    I watched the E3, but I didn't receive any content.

    :)
     
    Samuel Oliveira Marques, Jun 14, 2018
    #1
  2. LexMoon743
    LexMoon743 Guest
    I didn't receive points.

    Hey guys I'm Reward member since October 2014 and I never received rewards points, any account bug I think. Can you guys look for me?

    I'm a super active member check my account.

    My id is King Lexor, please check.

    Thanks
     
    LexMoon743, Jun 14, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    I didn't receive points.

    Hello King LeXoR,

    You are registered as a US Rewards member. Since you have been spending in a regional currency other than USD, those purchases are not eligible for Rewards. We can only Reward purchases made within the program.
     
    XBLRewards8, Jun 14, 2018
    #3
  4. Smwutches Win User

    I didn't receive a refund

  5. XBLRewards8 Win User

    I didn't receive points.

    Hello King LeXoR,

    You are registered as a US Rewards member. Since you have been spending in a regional currency other than USD, those purchases are not eligible for Rewards. We can only Reward purchases made within the program.
  6. denis97g Win User

    Bought a game, didn't receive it

  7. Mister Gwyther Win User

    Didn't receive promo game

    I have verified you qualify for this promo. Please start a conversation with me (envelope icon below) and I will send you your game code. Thanks!
  8. Mister Beep Win User

    Paid for game but didn't receive it

    Very sorry to hear about the issue. We recommend that you continue to reach out to our chat support team, as we are unable to assist with purchase related issues.



    To reach our chat team, go ahead visit our
    Contact Us page. Hope this gets sorted soon!
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I didn't receive the game

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