I didn't receive my xbox live gold badge

Discus and support I didn't receive my xbox live gold badge in XBoX Accessibility to solve the problem; Since last year, Xbox started giving badges to those who had or already had an Xbox Live Gold subscription, I've been using my account since 2015, I've... Discussion in 'XBoX Accessibility' started by oHenrique, Jan 22, 2025.

  1. oHenrique
    oHenrique Guest

    I didn't receive my xbox live gold badge


    Since last year, Xbox started giving badges to those who had or already had an Xbox Live Gold subscription, I've been using my account since 2015, I've always subscribed to Xbox Live Gold and Game Pass Ultimate, but we're in 2024 and I haven't received the badge yet, ALL my friends on Xbox have received it, just me not. I wish support could activate this badge on my profile as it seems like I've been forgotten.

    :)
     
    oHenrique, Jan 22, 2025
    #1
  2. oHenrique Win User

    I didn't receive my xbox live gold badge

    Yes I'm the Xbox Insider

    I'm currently in two rings

    I'm level 5 on insider
  3. Darhyl Amizola Win User

    I didn't receive my xbox live gold badge

    Hi OHenrique! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox Live Gold badge.

    Just a gentle reminder that we are only Xbox gamers like you here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

    To answer your inquiry according to Microsoft Agent | Moderator Kathy A.: https://answers.microsoft.com/en-us...ry-badge/395f1671-adf7-4115-8d4c-41e445017349

    "May we know if you are part of Xbox Insider program? If yes, this Xbox Live Gold badge should be automatically added to your profile.

    May we also know if you are enrolled in an Xbox Update Preview ring?

    Or perhaps may we know if you can remember your current level as an Xbox Insider?

    To check, you may launch Xbox Insider Hub app and see your level on the app. https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-hub

    If you are indeed an Xbox Insider, please submit a report to Team Xbox using Xbox Insider Hub app on Xbox Console. This way your account will be investigated by the team as to why you did not have the Xbox Live Gold badge:

    https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-hub-report-a-problem "

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  4. Idan Siman Tov Win User

    Badges

    Hey,

    Which badges do you have?

    There are only 3 badges:

    Gold Live years

    XBOX ambassador

    XBOX MVP
  5. EIementaICheeto Win User

    I didn't get the Xbox Live Gold Memory Badge

    i also never got it and had a subscription was online the day gold was discontinued because i also got gold online redeemed it got tolled that my gold will be converted to ultimate thought that would work but no.
  6. Kathy A. Win User

    I didn't get the Xbox Live Gold Memory Badge

    Hello 吊打小逗比-DDXDB,

    Thanks for the reply.

    May we know if you are enrolled to an Xbox Update Preview ring?

    Or perhaps may we know if you can remember your current level as an Xbox Insider?

    To check, you may launch Xbox Insider Hub app and see your level on the app. Please take a screenshot of your level and post it on your next reply. Please conceal your personal information like gamertag or full name.

    We look forward for your reply.

    Regards,
Thema:

I didn't receive my xbox live gold badge

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