I didn't know how to cancel my subscription, but while I was looking into it, I was charged...

Hi 끼와, I hope you're doing well. I am an Independent advisor, and I am here to help you.

To cancel your subscription, you can follow the steps below:

1. Sign in to https://account.microsoft.com/services

2. Click on the subscription that you want to cancel, then click Manage

3. Click Cancel Subscription

Under "When should we end your subscription?" Kindly choose Today so it will be refunded, but you'll lose access to your subscription immediately.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

To get a refund, please go here and copy the the order number https://account.microsoft.com/billing/orders/

Then use it to fill out this form https://support.microsoft.com/supportrequestfor...

After submitting, wait for an email on the status of your refund. You should get one within 24 hours and if your request is approved, you'll get your money back soon after. Refunds are processed in 3 - 5 days.

Hello DCVolo,

Thank you for your post. I understand you are looking to cancel a subscription that has renewed. To do so, please visit the following article:

How to Cancel Recurring Subscription Charges.

I hope this helps.

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Good afternoon, I urgently need to cancel an Xbox one subscription that was made by my boyfriend.
He no longer uses xbox but is coming to charge my credit card.
He can't disable it on Xbox once he has withdrawn my card from Xbox system and keeps charging.
I can't afford it anymore. I look forward to some help!

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He no longer uses xbox but is coming to charge my credit card.

He no longer uses the x box but it's been charging my credit card.

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My answer:

To cancel, you can follow the steps here
https://support.xbox.com/en-US/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

You can cancel your membership and get refunded for the unused period. for more info:

http://support.xbox.com/en-US/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

I already did all the steps, it tells me that my subscription will end on 02/05/2017 (this is my exact expiration date), but the additional Xbox Live membership (which charged me the system on 04/22/2017) I do not know if It has been canceled.