I didn't get VIP

Hello ULTIMATE VENOM,

Purchases cannot go towards both an offer and MyVIP. Since your August purchase awarded progress on the Summer Spotlight offer, it did not award MyVIP payback. Regarding September purchases, from the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.

I noticed I didn't get any VIP rewards then went to the marketplace last night and saw that there was the VIP add-on that wasn't downloaded. So I downloaded it.

Nothing happened in the game, so I quit the game and restarted.

Then ALL OF MY TOKENS were gone.

I now have 0, instead of the measly 25 that I had. Nor do I have the VIP reward. Nor do I show as a VIP on any leaderboards. I can't do the VIP race. I don't get increased EXP.

This is pretty weak

Hi DDXDB. Xbox Live Rewards does not have a VIP Diamond level for members. We checked your purchases for MyVIP Star level and you currently do not have any qualifying purchases made in your Xbox Live Rewards region. We do see purchases made in a different
region, but that does not get calculated since it is outside of your Rewards region. To get progress, you'll need to either change your Rewards region, or make purchases in your Rewards region.

There is currently a delay with VIP rebates as they fix some issues.

Thank you.

But I have gotten the rebates, it's the return I didn't get

Same thing happened to me. Was at VIP 3, now I am at VIP 2. Looks like all those pre-orders in September didn't really matter.