I didn't get the 15000 credits for preordering 3 games.

Discus and support I didn't get the 15000 credits for preordering 3 games. in XBoX Rewards & Social to solve the problem; Hi I was wondering why I didn't receive the 15,000 reward credits for preordering games before March 31st. I pre-ordered Mass Effect Andromeda,... Discussion in 'XBoX Rewards & Social' started by Going KAMANDo, Apr 1, 2017.

  1. Going KAMANDo
    Going KAMANDo Guest

    I didn't get the 15000 credits for preordering 3 games.


    Hi I was wondering why I didn't receive the 15,000 reward credits for preordering games before March 31st. I pre-ordered Mass Effect Andromeda, Injustice 2, and For Honor before their release and before March 31st. I preordered Injustice 2 last on March
    29th and I am wondering when I would be getting my points.

    Thank You.

    :)
     
    Going KAMANDo, Apr 1, 2017
    #1
  2. blexcian
    blexcian Guest
    i did no get my points

    i preorder 6 games for the punchout and never recieved my 15000 for preordering the 1st three or second 3 please help
     
    blexcian, Apr 1, 2017
    #2
  3. Brisky Impulse
    Brisky Impulse Guest
    So question

    so it's been 5 days and I still haven't gotten my 15000 points for preordering 3 games

    That's more than 96 hours

    Can you say why?
     
    Brisky Impulse, Apr 1, 2017
    #3
  4. Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE Guest

    I didn't get the 15000 credits for preordering 3 games.

    If you pre-ordered the final title on March 29th it still takes 96 hours to process which would be tomorrow (04/03/17).

    However, I believe the terms stated the points are delivered after the final title launches which would be May 6th for Injustice 2, but a staff member will have to confirm that since the FAQ no longer reflects the old promotion.

    The staff should get to you question in 1-2 business days. They work Monday - Friday from 9am to 5pm PST.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Apr 2, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Going KAMANDo,

    It takes us 96 hours to receive and process information. Your last purchase on the 29th was processed on the 1st, and the Credits are now pending in your account.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Murphs-A47006C9-2185 Win User

    I didn't get the 15000 credits for preordering 3 games.

    If you pre-ordered the final title on March 29th it still takes 96 hours to process which would be tomorrow (04/03/17).

    However, I believe the terms stated the points are delivered after the final title launches which would be May 6th for Injustice 2, but a staff member will have to confirm that since the FAQ no longer reflects the old promotion.

    The staff should get to you question in 1-2 business days. They work Monday - Friday from 9am to 5pm PST.
  7. XBLRewards8 Win User

    I didn't get the 15000 credits for preordering 3 games.

    Hello Going KAMANDo,

    It takes us 96 hours to receive and process information. Your last purchase on the 29th was processed on the 1st, and the Credits are now pending in your account.
  8. XBLRewards8 Win User

    15000 Credits for 3 PreOrders that Ended in March.

    Hello web jazz,

    Since your purchase of Monster Hunter World was not a pre-order, it did not qualify for this offer.
  9. Smwutches Win User

    Pre-order Bonus Confusion

    Preorders will only award credits if they are part of a specific offer on the site at the time. Currently the only preorder offer is the games on demand punchcard. You have to preorder 3 games in order to complete the offer and receive the credits. If you
    don't preorder 3, you wouldn't have completed the offer and won't receive the credits. It's just per the terms and conditions.
  10. Smwutches Win User

    Rewards points ???

    Is that the only game you preordered? In order to receive the credits, you had to preorder 3 games.
Thema:

I didn't get the 15000 credits for preordering 3 games.

Loading...

  1. I didn't get the 15000 credits for preordering 3 games. - Similar Threads - didn't 15000 credits

  2. So I have a game that I didn't install installed on my xbox

    in XboX Insiders
    So I have a game that I didn't install installed on my xbox: So as the title states I have the game haled installed on my Xbox and I dont remember downloading it and I haven't had gamepass in acouple years and im the only who uses the acc submitted by...

  3. I didn't received my reward

    in XBoX on Windows
    I didn't received my reward: So, using the points i I have accumulated, i bought the Sea Of Thieves Coins pack, i used the code, downloaded, but it didn't appeared in my account, the Sea of Thieves i have was bought on the...

  4. My Minecraft world didn't sync properly and my recent builds are gone what do I do?

    in XBoX Games and Apps
    My Minecraft world didn't sync properly and my recent builds are gone what do I do?: I went to my uncle's and I signed in on his Xbox and opened Minecraft. It synced the data as normal but when I opened my world my more recent builds were gone. The world was outdated. Then when I...

  5. My account is banned and i didn't break any TOS is there a reason why?

    in XBoX on Windows
    My account is banned and i didn't break any TOS is there a reason why?: My account was randomly TOS banned after I made a new account for a game and appeal was denied and I can't do anything to revert this, I don't know what I did wrong....

  6. My refund didn't work.

    in XBoX on Consoles
    My refund didn't work.: I ordered some robux through the Xbox website. With my funds I ordered £20.00 worth of robux but it did not get sent to my Roblox account. I now realise that I had to go to Microsoft store to buy...

  7. The realms free trial isn't on my Minecraft. Don't forget that I didn't get the free trial...

    in XBoX Games and Apps
    The realms free trial isn't on my Minecraft. Don't forget that I didn't get the free trial...: The realms free trial isn't on my Minecraft, don't forget that I didn't get it before df760388-15ea-4f5c-b4eb-5d70216188cb

  8. Didn't get my 15000 reward credits for buying Xbox one s on Microsoft.com .. not pending either

    in XBoX Rewards & Social
    Didn't get my 15000 reward credits for buying Xbox one s on Microsoft.com .. not pending either: i have ordered and received an Xbox one s from Microsoft. Mainly because of the 15,000 reward credits. I haven't received those yet and they're not pending please help, merry Xmas :)...

  9. I didn't receive my 15000 points for preorder special in August

    in XBoX Rewards & Social
    I didn't receive my 15000 points for preorder special in August: I have a copy of the pre order offer I received in my email in August, a link to the offer that I created for Xbox Support. I have my confirmation email for when I bought it as well. Have been...

  10. I didn't receive my 15000 credit bonus for pre-ordering Forza Horizon 3 or ReCore. Please ...

    in XBoX Rewards & Social
    I didn't receive my 15000 credit bonus for pre-ordering Forza Horizon 3 or ReCore. Please ...: I spoke with Xbox Customer Support and they referred me here. The reference number is 1360243549. 0da2f35c-181d-4384-bbb6-81a1b5858be3