I didn't get my rewards points

Discus and support I didn't get my rewards points in XBoX Rewards & Social to solve the problem; I purchased a Xbox One S from the Microsoft Store online and I didn't get my points. It looks like I should have gotten 50,000.... Discussion in 'XBoX Rewards & Social' started by CamoHiddenDJ, Dec 14, 2016.

  1. CamoHiddenDJ
    CamoHiddenDJ Guest

    I didn't get my rewards points


    I purchased a Xbox One S from the Microsoft Store online and I didn't get my points. It looks like I should have gotten 50,000.

    :)
     
    CamoHiddenDJ, Dec 14, 2016
    #1
  2. Shenther
    Shenther Guest
    I didn't get my reward points.

    It says get 6,000 points if I buy Wolfenstein II, which I did. But I bought The New Colossus Digital Deluxe Edition on the 25th of Jan. I didn't buy the basic version but I did buy the game.

    This isn't the first time I have missed out on my points. I have missed out on a few of the 30 points ones. I would complete them and it was say I didn't even start them. I missed out on a few large points ones as well. I contacted support in regards to 1 of
    them and was told they couldn't help me.

    I kind of want my points this time thanks. Maybe someone could look into my account at the points I didn't get as well if possible?
     
    Shenther, Dec 14, 2016
    #2
  3. Smwutches
    Smwutches Guest
    I didn't get my reward points.

    There are currently no Xbox Rewards offers to receive 6,000 credits for that game. If this is for the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The two programs are separate.
     
    Smwutches, Dec 14, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    I didn't get my rewards points

    Hey Camo. We do see your purchase and it qualifies. Credits are awarded 15 days after shipping. Hang tight!
     
    XBLRewards3, Dec 19, 2016
    #4
  5. Smwutches Win User

    I didn't get my reward points.

    There are currently no Xbox Rewards offers to receive 6,000 credits for that game. If this is for the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The two programs are separate.
  6. XBLRewards3 Win User

    I didn't get my rewards points

    Hey Camo. We do see your purchase and it qualifies. Credits are awarded 15 days after shipping. Hang tight!
  7. XBLRewards8 Win User

    I didn't get my reward points.

    Hello Shenther,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  8. Smwutches Win User

    I didn't get my microsoft rewards points

    Fo help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  9. Halo Pro Win User

    Didn't get my microsoft rewards points

    Hello sanwhich08 I believe you must have purchased the xbox one S from the Microsoft store during the correct time period, if this is what did than I would reach out to the Microsoft Rewards support either through email or chat.
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I didn't get my rewards points

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