i didnt get my rewards for my purchased and mission

and I tweet like twice now on twitter and didn't response back its been a week now

Hello AON3WORLD,

We see that you received Credits for your purchases. Keep in mind that for A Rewards Story, you have to complete all portions of the offer to receive Credits, and that VIP payback is calculated as a monthly whole and placed as pending midway through the
following month.

You would need to contact customer support for the Microsoft Rewards program since that would have been through them and not Xbox Rewards. Their contact can be found on their redemption page.

Hello FmaBrotherh00d,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. Since this error is causing your information
to not be received, adjusting your information will not solve this issue. The prompt asking you to check your information is a generic troubleshooter that will not work for this particular situation. We apologize for the inconvenience, and ask for your patience
while our other team works on a solution.

Didnt know u got rewards for this unless it was part of a mission