I didn't get my GTA starter pack and it keeps on connecting

Hello Noël, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I’m sorry to hear you didn’t get a content purchased recently on your account. Let’s try to sort this out.

However, before that, I would like to ask some questions:

Are you playing the Xbox One or Series X|S edition of GTA V?
Are you able to see the purchased pack in your Microsoft account order history with the status “completed”?
https://account.microsoft.com/billing/orders

Lastly, I appreciate it if you can share the Microsoft store link associated with the article you purchased.

I got the GTA V it includes GTA v and GTA V online with criminal enterprise starter pack and I cant play GTA online idk what's going on with that do u have to get game pass for it.

Lord , how many chars you get with the starter pack ? I didn't know about tthe local co-op . I would like to get the game for my kids. Is any good?

Sounds good. But the already purchased Criminal Enterprise Starter pack will work finally if we buy GTA V?

Thanks Ezequiel, so we must purchase GTA V first? And if we already purchased the Criminal Enterprise Starter pack, will it work once GTA V is purchased?

Thanks