I didn't get my 10 dollars to my account for purchasing black ops 3 in December

Discus and support I didn't get my 10 dollars to my account for purchasing black ops 3 in December in XBoX Sales and Promo to solve the problem; I bought black ops 3 under the conditions I would get 10 dollars back into my account and these conditions were never met.... Discussion in 'XBoX Sales and Promo' started by FollowMeOnXbox, Apr 9, 2016.

  1. I didn't get my 10 dollars to my account for purchasing black ops 3 in December


    I bought black ops 3 under the conditions I would get 10 dollars back into my account and these conditions were never met.

    :)
     
    FollowMeOnXbox, Apr 9, 2016
    #1
  2. 10 $ Gift Card

    I Pre Ordered Black Ops 3 and I Didn't Get My 10 $ Gift Card .
     
    RecklessGraph77, Apr 9, 2016
    #2
  3. Read I need help

    Ok, well my account was banned awhile ago for no reason for account theft when i filed for account theft, but anyways i had my Black Ops 2 Season pass on that account and 6 months. Plus all my other map packs. So xbox is *** me out about 130 maybe more dollars.
    I just want my season pass back. I bought that with my Black Ops 2 game and xbox took it when i got banned on that account permantley. Their *** me out 60$ right there. Who can i talk to, to get more info on resolving this problem?
     
    Faded x Soldier, Apr 9, 2016
    #3
  4. I didn't get my 10 dollars to my account for purchasing black ops 3 in December

    [quote user="halo 2 returns"]

    I bought black ops 3 under the conditions, by the promotion on the xboxone home screen i would get 10 dollars back into my account and these conditions were never met.

    [/quote]
     
    FollowMeOnXbox, Apr 9, 2016
    #4
  5. Ice DjKilla
    Ice DjKilla Guest
    I believe your talking about Xbox's promotion, in which you buy a pre-order and they will give you 10.00 credit.

    You should contact Xbox via Phone or Chat, to resolve that issue, as they will be able to pull up your account information and verify that you do have the game and wether a credit was sent or not.
     
    Ice DjKilla, Apr 10, 2016
    #5
  6. Smwutches
    Smwutches Guest
    Actually the $10 credit would have been through microsoftstore.com, so regular Xbox support would not be able to assist. You would need to contact customer support for microsoftstore.com since the offer was through them.
     
    Smwutches, Apr 10, 2016
    #6
  7. Mister Beep
    Mister Beep Guest
    Hey there Halo 2 Returns,

    Smwutches is correct that this promotion was ran by the Microsoft Store. To get ahold of the folks over there, please visit the

    Microsoft Store Support
    page.
     
    Mister Beep, Nov 3, 2018
    #7
  8. Mister Beep Win User

    I didn't get my 10 dollars to my account for purchasing black ops 3 in December

    Hey there Halo 2 Returns,

    Smwutches is correct that this promotion was ran by the Microsoft Store. To get ahold of the folks over there, please visit the

    Microsoft Store Support
    page.
  9. Smwutches Win User

    I didn't get my 10 dollars to my account for purchasing black ops 3 in December

    Actually the $10 credit would have been through microsoftstore.com, so regular Xbox support would not be able to assist. You would need to contact customer support for microsoftstore.com since the offer was through them.
  10. Ice DjKilla Win User

    I didn't get my 10 dollars to my account for purchasing black ops 3 in December

    I believe your talking about Xbox's promotion, in which you buy a pre-order and they will give you 10.00 credit.

    You should contact Xbox via Phone or Chat, to resolve that issue, as they will be able to pull up your account information and verify that you do have the game and wether a credit was sent or not.
  11. FollowMeOnXbox Win User

    I didn't get my 10 dollars to my account for purchasing black ops 3 in December

    [quote user="halo 2 returns"]

    I bought black ops 3 under the conditions, by the promotion on the xboxone home screen i would get 10 dollars back into my account and these conditions were never met.

    [/quote]
  12. The Sonic Ghost Win User

    Xbox Live Suspension Issue

    i can't play live because i purchase a 3 month gold a month ago and didn't work and now my account as suspended...i have a balance of 10 dollars but i didn't purschase that of one month. GT:
Thema:

I didn't get my 10 dollars to my account for purchasing black ops 3 in December

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